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VP Sales - Healthcare
ResultsCX - United States of America
Description VP, Partnership Solutions Our VP, Business Development New Logo Sales - Healthcare is an individual contributor role with responsibility for building successful and scalable relationships within the healthcare vertical. 10 years of proven healthcare BPO sales experience is required for this role. In this role you will: Network a...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Director Marketing
ResultsCX - United States of America
Description At ResultsCX the Director of Marketing will increase the reach and impact of ResultsCX profile and visibility through the delivery of high value, influential marketing, and communication campaigns globally. You will contribute to the development of new program partnerships in support of our sale efforts. To achieve this, you will work with the various departme...
Sales Development Specialist- Remote
ResultsCX - Remote, Philippines
Description Position Overview Develop leads and set up our Sales Executives for success Generate new leads, identify new prospects for our company Manage the prospective client's initial relationship Communicate with prospective clients via phone and email Keep up to date on product knowledge, industry information and co...
WFM Resource Planning Analyst
ResultsCX - Pasig, NCR, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Sr. Pricing Analyst
ResultsCX - Remote, Remote, India
Description As a Sr. Pricing Analyst, you will play a key role in developing pricing templates, modeling pricing for client proposals, be part of RFP response teams, checking for pricing competitiveness with internal and external sources, develop, enhance and provide metrics and reports which aid in pricing decisions made at the product, service, business, and customer le...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
VP Solution Architect
ResultsCX - United States of America
Description The VP, Solutions Architect's priority will be to support the business development team in creating and managing complex value propositions. The candidate will be responsible for all aspects of the solution (including technical, operational, and commercial designs) ensuring it fits together in a consistent manner and satisfies the business requirements and oth...
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Supervisor, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Supervisor is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced insights also a mentor to CX Analysts. The Role is an Expert Speech Analytics Search Builder and also cond...
SVP Client Solutions
ResultsCX - United States of America
Description The Senior Vice President (SVP) of Client Solutions is accountable for developing and executing CX-led strategies that achieve pipeline and revenue objectives while ensuring client satisfaction, retention, and long-term growth. This role reports into the Chief Revenue Officer (CRO). This leader fosters a high-performing, client-centric culture focused on expan...
Systems Support Specialist - Remote Mexico
ResultsCX - Hermosillo, Son., Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
NPS Champion
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description NPS Champion The NPS Champion is a leader and influencer, customer-facing, site-oriented leader that is responsible for the project management, process documentation and facilitation of the Net Promoter System in our impacted client sites, both domestic and offshore. This role will also act as the advocate for the sites – but also the auditor- within...
Workforce Analyst
ResultsCX - Bengaluru, KA, India
Description Forecasting Analyst Huntswood a ResultsCX Company is seeking a WorkForce Analyst intended to support the operations through accurately forecasting contact center demand, produce resource requirements and staffing plans to align to demand and highlighting opportunities for improvement. This role requires onsite work in Bangalore UK S...
Supervisor, Operations - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
