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Sr. Manager, Quality Assurance
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Quality Assurance The Sr. Manager, Quality Assurance ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing QA stra...
Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for ResultsCX new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? ...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Customer Support Representative - Banking
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to ...
Supervisor Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
Director, Internal Audit - Bengaluru
ResultsCX - Bengaluru, KA, India
Description Director, Internal Audit The Internal Audit Director is responsible for leading the internal audit function and ensuring the effectiveness of internal controls, risk management, and governance processes. The Internal Audit Director is responsible for overseeing the development of audit plans, performing audits, and providing recommendations to manage...
Bid Manager
ResultsCX - Bengaluru, KA, India
Description Bid Manager Shift Schedule: candidates must be amenable to US Hours Summary/Objective The Bid Manager has great project management skills, ensuring high quality bids are submitted on time and often within very tight timelines, and must be flexible to accommodate varying client needs, re...
