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Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Gender Equality, Disability and Social Inclusion (GEDSI) Specialist
Tetra Tech - NCR, Philippines
Tetra Tech International Development is looking for an experienced Gender Equality, Disability and Social Inclusion (GEDSI) Specialist who will work collaboratively with the Senior Program Officers (SPOs) and other FAIR Justice team members to enhance accessibility to justice. Contribute to a world where people, communities, and the planet thrive. Tetra Tech ...
Sales Development Specialist- Remote
ResultsCX - Remote, Philippines
Description Position Overview Develop leads and set up our Sales Executives for success Generate new leads, identify new prospects for our company Manage the prospective client's initial relationship Communicate with prospective clients via phone and email Keep up to date on product knowledge, industry information and co...
WFM Resource Planning Analyst
ResultsCX - Pasig, NCR, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Supervisor, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Supervisor is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced insights also a mentor to CX Analysts. The Role is an Expert Speech Analytics Search Builder and also cond...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Six Sigma Blackbelt Process Excellence Sr. Manager - Hybrid
ResultsCX - Pasig, NCR, Philippines
Description Process Sr. Manager The Process Excellence Sr. Manager will be responsible for identifying, delivering, and documenting opportunities for improvement, which will result in analyzing, creating, and implementing solutions to achieve business objectives. This role will organize and facilitate project-based endeavors, which may incl...
Governance, Risk and Compliance Associate - Philippines
ResultsCX - Remote, Philippines
Description Work at any of our Philippine offices in Manila, Lipa, or Cebu Our Governance, Risk and Compliance (GRC) Associate is responsible for coordinating the ongoing enhancement of the Security Risk and Control Assessment Processes to ensure alignment with established industry standard metrics. Working in this role you will provide support for varied IT Governa...
Full Stack Software Engineer (Remote, Full-Time)
ResultsCX - Remote, Philippines
Description Position Overview ResultsCX is seeking a results-oriented Full Stack Software Engineer to help drive innovation in our SupportPredict SaaS product suite. Our teams are small, collaborative, and forward-thinking, dedicated to reimagining the digital customer journey. In this role, you'll design, develop, and maintain software application...
Proposal Writer
ResultsCX - Remote, Philippines
Description Proposal Content Writer Our Proposal Writer is responsible for all proposal development steps within the organization in coordination with sales, marketing, and Subject Matter Experts. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Work with a wide range of Subject...
Front Desk Associate
ResultsCX - Pasig, NCR, Philippines
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
Director, Products and Solutions
Mastercard - Makati, NCR, Philippines
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
