Description
Job Summary:
The Analytics team at WorkCare provides data solutions for internal partners and directly to clients. This role of Data Analyst is responsible for reporting, data analysis and data design. Our Analytics team's mission is to enable our growing business through data and insights. This role uses data to solve complex problems in creative and innovative ways.
As a Data Analyst you will provide our operating, clinical and financial teams with critical KPIs and data to drive quality and operational efficiency. This role is a cross-functional position that will blend both technical and business knowledge as you help share a data-driven approach to analytics for WorkCare.
Essential Duties and Responsibilities
- Cleanse, merge, and process data required to generate dashboards and reports for clinical quality, operational, and financial purposes
- Demonstrate desire to master various data domains and expertise around weaving them together to answer key questions from clinical, operational and financial stakeholders
- Gain a deep understanding of our data, how it applies to the broader organization and use this to level-up our solutions
- Research, recommend and deliver technology capabilities and data models which produce high quality datasets.
- Help continually improve our tooling and processes by seeking opportunities for automation and simplification.
- Deliver analysis that distills clear, meaningful insights from large, complex datasets.
- Diagnose and solve platform and data issues - perform root cause analysis and apply solutions to prevent re-occurrence
- Bonus: Build cloud-native, hybrid, and multi-cloud workloads that are highly scalable, resilient data pipelines
- Performs additional duties and assumes additional responsibilities as identified by manager for the efficient operation of WorkCare.
Qualifications
- Education and Experience
- 3+ years of relevant industry experience building highly scalable data reporting and visualizations utilizing SQL Server, SSRS, SSIS, Snowflake, PowerBI or other visualization software
- 3+ years of SQL (intermediate skill level), Python, and shell scripting experience
- Minimum of 1 year of experience in Cloud Data Warehousing / Data Lake technologies and architectures such as Snowflake, Redshift, Lake Formation
- Understanding of how to organize data and optimize data storage in relational databases and flat file formats (e.g. on SQL Server/S3/Parquet)
- Experience translating business needs to highly scalable data models and datasets.
- Experience with data modelling - demonstrable experience in reverse engineering models and designing models for reporting and analytics use-cases
- Experience with ETL tools such as AWS Glue, Informatica, Talend or similar a plus
- Prior experience utilizing dashboarding tools such as Power BI, QuickSight, Tableau, or similar.
- Background in software engineering - able to write elegant, scalable, and maintainable code.
- Skills and Competencies
- Strong verbal, written, and interpersonal communication skills - you will be able to tailor your communication to technical and less technical audiences alike.
- Must be able to demonstrate the ability of maintaining privacy and confidentiality.
- Strong critical thinking skills; problem solving, and decision making.
- Must have the ability to gather data, compile information and prepare reports.
- Ability to manage multiple priorities, with attention to detail and accuracy.
- Ability to create and edit written materials.
- Ability to communicate effectively to a variety of audiences.
- Skill in organizing resources and establishing priorities.
- Demonstrate cooperative behavior with colleagues, supervisors and clients.
- Strong time management, organizational, and follow-through skills.
- Ability to meet and exceed daily and weekly individual performance goals.
- Ability to work independently as well as assisting other team members when needed.
- Computer Skills
- Knowledge of Structured Query Language and relational databases such as, but not limited to, MySQL, SQL Server or Snowflake.
- Must have expertise with a variety of off-the-shelf software for office productivity such as, but not limited to, Microsoft Office applications, and Adobe programs.
- Must be able to learn other software as needed.
- Physical Demands
- Requires sitting for long periods of time, working at a desk.
- Some bending and stretching could be required.
- Working under stress and use of computer/phone required.
- Manual dexterity required for use of computer keyboard.
- Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
- May occasionally lift and/or move up to 15 pounds.
- Work Environment
- Mainly indoor, office environment conditions.
- The noise level is usually moderate.
- Air quality is good and temperature is controlled.
- Work Environment must be free from background noise and distraction, noise level is acceptable, temperature is controlled. At home set up must meet all Company IT, privacy and safety requirements.
This position has a salary range of $95,000 - $100,000 annually. Final compensation offered will be determined by factors such as job-related knowledge, skills, experience, and qualifications.
Benefits for this position include paid time off; medical, dental, vision, and critical illness insurance; HSA, HRA, and FSA; life and disability insurance; EAP; 401K; legal and identity theft coverage; pet insurance and more.
The preceding statements describe the general job responsibilities and individual's qualifications inherent to this position. These are not intended to be construed as exhaustive lists. To perform this job successfully, the individual must be able to perform each essential function satisfactorily, accurately, and safely. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their jobs. This job description may be reevaluated and/or modified at any time without notice.
Every qualified individual has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable local, state, or federal law.
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