Company: WMCHealth
Location: Valhalla, NY
Career Level: Entry Level
Industries: Recruitment Agency, Staffing, Job Board
Description
Job Summary: The purpose of the position is the collection of patient demographics and insurance information by registering the patient for medical treatment.
Responsibilities:
- Create a positive first impression while greeting patients when they present for registration
- Demonstrate professional telephone etiquette when answering internal and external calls.
- Interviewing the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor surgery and/or procedures performed in all ancillary departments and direct patients to appropriate departments.
- Performing correct and accurate data entry of patient demographic information and medical insurance.
- Responsible to notifying insurance companies of Inpatient Admissions/Outpatient services at the hospital.
- Able to handle the printing and distribution of Admission/Registration forms, face sheets, labels and NY state and Federally mandated forms to patients or nursing unit as appropriate.
- Responsible for obtaining and witnessing signatures for insurance assignments and guarantor statements.
- Responsible for timely data entry and changes to patient information when required.
- Responsible for quality assurance reviewing registration data for accuracy and satisfying delinquent data.
- Ensures receipt of documentation if expired patients communicate between funeral homes, physician office, nursing units and organ bank.
- Perform Point of Service collections for expected out-of-pocket and patient responsibility expenses.
- Maintains a quiet, calm and clean professional office environment.
- Identify and register all patients of all age groups: newborns, pediatrics, adolescents, adults and geriatrics.
- Direct and/or escort patient to areas for their services.
- Complete all on-line courses as assigned by the Health System and attend department trainings.
- Complete work queues/lists to assist patient accounting department on prompt and accurate billing.
- Offer departmental assistance and informative support to current and newly hired colleagues.
- Performs other duties as required.
Qualifications/Requirements:
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