Patient Accounts - Self-Pay Representative - FT Job Listing at Wilson Health in Sidney, OH (Job ID 8a78879e902d785101905a933dff450b)

Description

Wilson Health is looking for a direct hire Self-Pay Representative for our Patient Accounting Department located in Sidney, Ohio (North Dayton, Ohio) area.   Key Perks and Benefits:

• Access to Employer Direct Care Clinic.  Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
• Generous paid time off program beginning day one
• Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance
• H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses
• Company Paid Life, Short Term and Long Term Disability Insurance
• Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance
• Industry leading retirement plan- employer contributions begin day one, no waiting period for participation
• Tuition Assistance Program

Employment Status: Full Time (FT=36+ hours) Working Hours: 40 hours a week (80 hours per pay period) Schedule: Monday - Friday (No Weekends or Holidays) Shift: 1st shift (8AM-4:30AM or 8:30AM - 5PM **Subject to change for Organization's Peak Hours)   Position Reports to: Manager of Patient Accounts                            Department Description: Wilson Health's Patient's Account Department is responsible for handling the hospital billing and collection aspects of the patient's care during the service date (The date/date(s) when care was provided to the patient from the hospital or provider).   Job Summary: Under the directions of the Director/Manager of Patient Accounts the Self Pay Rep will send out patient statements, make/answer patient calls, send out HCAP forms, and ensure when HCAP form is sent back that it has been completed correctly.   Essential Duties & Responsibilities: Other duties may be assigned

• Printing and mailing patient statements.
• Self-Pay Rep will call patients with outstanding balances to try to collect payment.
• Mailing out HCAP form to patients to see if the patient is qualified for financial assistance. 
• HCAP form is received, Self-Pay Rep will ensure it was completed correctly. If not, the Self Pay Rep will call patient, advise of error(s), and mail new HCAP form to patient.  
• Works mail as it applies to Self-Pay Rep.

Other Skills and Abilities: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The ability to communicate with a professional friendly personality to the customer is essential.   Internet skills and the ability to navigate through different systems.
• Accurate typing skills, computer keyboard skills and data entry, Calculator skills.  Ability to work in a highly stressful environment.  Ability to adapt to change.   Knowledge of Excel.   Organization and prioritizing skills.   Ability to communicate with co-workers and patients.

Qualifications:

• High school diploma or general education degree (GED)
• Customer Service Experience 

Mission & Vision & Values:

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)

 Apply on company website