Description
WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.
WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
The Director of Training & Staff Development will direct the Training & Staff Development team in achieving their mission of supporting staff in their transformative professional development journey through innovative, high-quality and effective content that is rooted in diversity, equity, inclusion and belonging. The Director of Training & Staff Development will identify organizational training objectives, develop and implement the strategy for meeting those objectives, and will also create and lead external, revenue-generating training program to establish WellPower as the leading provider of training in community behavioral health settings.
Learn more about WellPower:
Compensation and Benefits:
- $102,196 - $120,230 per year
WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.
All full-time, benefits eligible employees will be eligible for WellPower's benefits plan. For a full description of benefit offerings, please visit: https://WellPower.org/workplace-of-choice/.
ESSENTIAL JOB FUNCTIONS:
Leadership & Management
- Direct the Training & Staff Development department at WellPower with a DEIB lens.
- Provide leadership, direction, and support to the Training & Staff Development Team.
- With DEIB at the core, develop the organizational philosophy and approach to Training & Staff Development.
- Implement best and next practices in training, coaching, and facilitation including innovations in virtual learning, experiential learning, transformative learning, DEIB, asynchronous learning, etc.
- Set and maintain a high standard for all trainings, facilitators, and materials.
- Develop an annual budget that will support the training department and its initiatives.
Strategic Planning & Continuous Quality Improvement
- Set strategic training and staff development goals, design and implement strategies to achieve those goals.
- Use qualitative and quantitative methods to track training completion, compliance, quality, and effectiveness.
- Enhance the skills, knowledge, and practices of employees by developing clear training objectives and successfully implementing and delivering high-quality training content.
- Use a variety of methods to evaluate and understand the training and development needs of the organization – including the implementation of a bi-annual survey provided to staff per the collective bargaining agreement.
- Develop and implement plans to address organizational, departmental, or team-level training gaps.
- Ensure regulatory training compliance.
- Develop and implement strengths-based systems to support training completion and compliance.
- Direct the implementation, management, and oversight of a high-quality learning management system that effectively tracks student learning, policy attestation, licensure, certification, and continuing education.
- Develop intentional interest and career development pathways for enhanced student learning through cohorts, trainings, self-guided learning opportunities, and more.
- Provide dashboards and reports to Executive Management and Vice Presidents illustrating department level training completion and compliance data.
- Assess, evaluate, and improve learning materials and training delivery models.
- Develop and maintain required role-specific core training curricula.
- Anticipate and forecast training needs in response to future growth.
- Develop a world-class, revenue-generating training program for external learners.
- Ensure, whenever possible, that all internal and external trainings are eligible for continuing education credit for licensed or certified learners.
- Develop a Training and Staff Development advisory committee to support the development, implementation, and assessment of the training plan.
Organizational Culture & Collaboration:
- Contribute to an organizational culture of respect and personal accountability regarding Diversity, Equity, Inclusion & Belonging.
- Develop and implement organization-wide training guidelines and standards to ensure all trainings at WellPower are meeting high quality expectations.
- Collaborate with workgroups and Employee Resource Groups to develop the organizational training plan.
- Promote cultural proficiency in all aspects of the organization's functions and programming.
- Create opportunities to engage employees in cultural conversations, self-exploration, and intentional practice re: the lived experiences of people we serve, co-workers, and community members.
- Collaborate with organizational leadership to create an environment in which staff members are comfortable engaging in discussions about “-isms” and feel equipped to problem-solve in situations involving these issues.
- Collaborate with Quality Improvement and Clinical Training teams to ensure alignment and provide training support.
- Collaborate in strategic program development projects and grant writing to secure funding for organizational programming.
- Collaborate with People Operations and other department leaders to support effective onboarding, develop catalytic coaching, and increase staff recruitment and retention.
- Provide Diversity, Equity, Inclusion & Belonging consultation, mediation, and professional development to all directors and managers.
- Assist People Operations in the investigation of alleged staff misconduct relating to discriminatory, harassing, or otherwise inappropriate behaviors towards co-workers or people we serve.
- Maintain a trauma informed environment of wellbeing.
- Develop systems for high quality train-the-trainer opportunities to expand the capacity of the Training & Staff Development department.
- Perform other duties as assigned.
EXPERIENCE: 10+ years of demonstrated experience directly related to DEIB, training/facilitation, management, and organizational development/leadership. B.A. or higher in related field (nonprofit management, communications, human relations, etc.).
SKILLS AND COMPETENCIES:
- Experience managing a team and providing strengths-based supports to team members.
- Demonstrated experience facilitating virtual, in person, and hybrid trainings.
- Strong understanding of and demonstrated skills in anti-oppression, anti-racism, and anti-bias.
- Knowledge or ability to learn and practice trauma informed principles and practices.
- Excellent verbal and written communication skills.
- Engaging and effective training style.
- Comfort in challenging the status quo/disparities.
- Strong conflict management skills.
- Demonstrated ability to make training concepts accessible and relevant to many different groups of people.
- Demonstrated ability to work with people from all walks of life.
- Demonstrated ability to work effectively with community organizations, government agencies, foundations, non-profits, and other community partners.
- Experience in budgeting and strategic planning.
SUPERVISORY RESPONSIBILITIES: Manager of Staff Development, DEIB Education Coordinator, DEIB Trainer. Note: Supervisory responsibilities may expand with organizational growth.
Meet our Diversity, Equity, Inclusion & Belonging Team:
Leslye C. Steptoe, Vice President of Diversity, Equity, Inclusion & Belonging (she/her)
StrengthsFinder 2.0 Top 5 Talent Themes: Learner, Achiever, Context, Positivity, Arranger
“One of the best things about our department is that our work allows for a lot of variety. A day in the life of a Diversity, Equity, Inclusion & Belonging team member is never predictable! This position is a great opportunity for a person who thrives in that kind of environment, and who is deeply committed to culture and community.”
Shannon Alicea, Interpreting Services Coordinator, ASL Staff Interpreter (she/her)
StrengthsFinder 2.0 Top 5 Talent Themes: Responsibility, Individualization, Relator, Intellection, Developer
“Hello and Welcome! The communication equity team strives to create a similar experience for each person we serve to that they may participate in their recovery equitably. As an interpreter, we work on the Diversity, Equity, Inclusion & Belonging team to emphasize the broader perception of the whole person. Working on this team will challenge you to stretch your thinking about culture, intersection, and accessibility, while supporting your journey and valuing you and your experiences.”
Biko Bloom-Fisher, DEIB Project Manager (he/him)
StrengthsFinder 2.0 Top 5 Talent Themes: Woo, Adaptability, Maximizer, Communication, Positivity
"The DEIB team recognizes the innovative, exciting, and critical nature of engaging in DEIB work without failing to account for the difficult aspects of it as well. Language justice, culturally proficient trainings, and community collaboration are just some of the hallmarks of who we are and how we strive to create next practices!"
Sarah Boland, DEIB Data Storyteller (she/her)
StrengthsFinder 2.0 Top 5 Talent Themes: Empathy, Responsibility, Connectedness, Relator, Individualization
“We are a team of creative people tackling the complexity of DEIB in mental health. We each bring different talents, passions, identities, and previous experiences – all of which are critical in our work. The DEIB team is highly collaborative in our approach to problem-solving. Will you join us?”
Kyle Fleming, DEIB Trainer (he/him)
StrengthsFinder 2.0 Top 5 Talent Themes: Strategic, Connectedness, Individualization, Empathy, Activator
“It is exciting to be a part of a team that meets the realities around us with understanding and sincerity while working towards a better future together. The DEIB team provides space to learn, question and reach as we grow into our most vibrant selves.”
Jo Hawthorne, DEIB Executive Project Assistant (they/them)
StrengthsFinder 2.0 Top 5 Talent Themes: Learner, Intellection, Individualization, Context, Relator
“Being a part of this team means not only talking the talk but also walking the walk. This team's impact through deep commitment and follow through is a life-changing experience. We know that the work we do is difficult, but being a part of this team makes it feel not only possible but also exciting and life-giving. As a part of this team, I know that I am supported and encouraged through every growing pain because they really want us to be our most whole and well selves.”
Lakeysha Molock, Diversity, Equity, Inclusion & Belonging Director (she/her)
StrengthsFinder 2.0 Top 5 Talent Themes: Communication, Achiever, Input, Woo, Positivity
“Our communication equity service team strives to ensure that staff and the people we serve receive services and communication in a language of their preference. I look forward to the person in this position advocating and bridging the gaps for our Deaf, hard of hearing and DeafBlind communities.”
Jes Rau, Diversity, Equity, Inclusion & Belonging Manager: Training & Education (they/them)
StrengthsFinder 2.0 Top 5 Talent Themes:Achiever, Connectedness, Relator, Learner, Developer
“Working at an organization that demonstrates its commitment to diversity, equity, inclusion and belonging through concrete actions is critically important to me. Having highly qualified staff interpreters/translators on the team is one of the many examples of how WellPower puts their DEIBB values into action.”
Lynnet Sanchez Martinez, Spanish Staff Interpreter (she/her)
StrengthsFinder 2.0 Top 5 Talent Themes: Empathy, Input, Consistency, Harmony, Activator
“As part of the DEIB team, I have the privilege of working with people we serve of all ages, across different WellPower sites and different teams. I am always pleasantly surprised that everyone at WellPower strives to include diversity, equity and inclusivity and belonging in the services offered to PWS. I am very happy to be part of the Communication equity services team that acknowledges the need for improvement through a language justice lens, dialogue and learning opportunities.”
David Siso, Spanish Staff Interpreter (he/him)
StrengthsFinder 2.0 Top 5 Talent Themes: Context, Includer, Arranger, Connectedness, Positivity
“I am happy to be part of the Diversity, Equity, Inclusion& Belonging team. My role as an interpreter for the communication equity services team is to make sure communication between providers and the people we serve is accurate and correct. By looking at communication through a language justice lens this helps to assure everyone has access to the care they need, which in turn makes our community stronger and more united!”
Eric Smith, Manager of Staff Development (he/him)
StrengthsFinder 2.0 Top 5 Talent Themes: Connectedness, Strategic, Intellection, Context,
Input
“I love seeing strengths in action, and all of the great outcomes when we help support what people seek to accomplish in their personal and professional lives”
Travis Timmerman, Clinical Training Specialist (he/him)
StrengthsFinder 2.0 Top 5 Talent Themes: Individualization, Maximizer, Responsibility, Context, Deliberative.
“Training plays a vital role in making sure new employees not only see themselves represented and treated equitably but also experience acceptance, a meaningful connection, and commitment to their organization.“
Evelyn Hatcher, Clinical Training Specialist (she/her)
StrengthsFinder 2.0 Top 5 Talent Themes: Futuristic, Relator, Ideation, Responsibility, Individualization
"This team is transparent and open about talking through diverse experiences and has a strong commitment to DEIB practices. I have felt supported and feel fortunate to be a part of a team that understands what it means to be a DEIB educator. I appreciate being able to show up authentically and having the opportunity to provide brave spaces for learning environments through our trainings.”
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