Description
Great Opportunity - Full Time -
Now Hiring an IT Support Engineer in Longwood, Florida.
The Waste Pro philosophy is People make the difference and caring never goes to waste. If you are energetic, team oriented and love a challenge apply with Waste Pro and be the Distinguishable Difference!
Find your starting point, with the knowledge that at Waste Pro the potential to grow to the next level is unlimited.
The role of the Waste Pro Help Desk Engineer is to deliver an excellent IT support service: ensuring users receive a timely resolution of support requests and benefit from training to enhance their use of IT facilities; assisting with maintenance of networks, key databases and websites; ensuring departmental administration is carried out effectively.
ESSENTIAL JOB FUNCTIONS:
The Waste Pro Help Desk Engineer will:
* Support Windows Server Exchange Server, Active Directory, Wireless, Networking, Smartphones, Tablets and Printing
* Support Windows Desktop
* Support MS Office Suite
* Support Messaging Clients
* Support Malware Removal
* Support Office 365
* Ticket management
* Must have solid customer service experience, a strong technical background and the ability to troubleshoot and resolve issues.
* Mobile device setup and support including iPhone, iPad and Android devices
QUALIFICATIONS:
* Basic Understanding on Networks (firewall, router, switch, wireless)
* Understanding of Cloning and Imaging Systems
* Ability to multitask is a fast paced environment and switch between clients
* Excellent Communication and Organizational Skills
* Excellent Attention to detail and commitment to following tasks through to completion
* Ability to meet deadlines and set priorities with effective distribution of time and effort.
* Ability to work cross functionally within a matrix organization.
* Working Knowledge of Current Windows Server & Desktop Operating Systems &
Microsoft Office 365
* Working Knowledge of Windows Active Directory
* Working Knowledge of Windows Exchange Server
* Working Knowledge of networking, IP addressing, Web Browsers, Messaging Clients
* Working Knowledge of PC Hardware and Diagnoses Issues
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