Labour and Employee Relations Coordinator - Full-time Job Listing at VON Canada in Niagara Falls, ON (Job ID oYvPvfwx-CywDWfwn)

Description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) 
Program Name: Labour and Employee Relations
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On-Call: No   
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.   Job Summary:  

The Labour and Employee Relations Coordinator provides a wide variety of labour and employee relations support to the Senior Director of Labour and Employee Relations and all Labour and  Employee Relations Officers (LRO), in collection and maintenance of qualitative and quantitative data including all VON collective agreements in order to inform and monitor Labour and Employee Relations (LR) policy, strategy and service. The Coordinator also provides assistance in the preparation of negotiation proposals and supports collective agreement negotiations in matters before arbitration panels and the Labour Relations Board.     Key Responsibilities:  

• Provides first level collective agreement interpretation and administration providing accurate and timely information to questions from employees and VON leadership.  
• Performs environmental scan and research for bargaining strategies.  
• Handles collective agreement administration to ensure all compliance standards are met on an ongoing basis.  
• Acts as a first point of contact for all legal administration of labour files.  
• Maintains internal database of all VON collective agreements (CAs) as accurate and current CAs are essential for bargaining, the development of strategies and as a reference for stakeholders (Labour and Employee Relations and Operations).  
• Develops and maintains all grievance and arbitration files.  
• Researches and develops documentation for labour and employee matters, including investigations as directed by Labour and Employee Relations (LR) staff.  
• Works with the LRO and other HR colleagues to provide information, answer enquiries and ensure data records are accurate and maintained.  
• Maintains working knowledge of provincial labour legislation and best practices and contributes to changes to VON policies and practices as required.  
• Participates in LR projects and initiatives.  
• Drafts Step 1 grievance responses.  
• First respondent to inquiries from the Ministry and outside agencies.  
• Facilitates the implementation of collective agreement changes in conjunction with the Senior Director and the LROs. 
• Initiates and assists in the process of employee compensation changes and the associated data processing.  
• Maintains copies of all SAP Administration Forms for record-keeping purposes.  
• Efficiently maintains accurate data in both the SAP and Procura systems. 
• Maintains and distributes staffing and employee seniority lists. 
• Responds to requests for information from employees, such as confirmation of employment, hours and seniority. 
• Participates and supports the Senior Director in collective agreement negotiations, when required 
• Assists with investigations and fact-finding, when required.
• Participates in policy and LR process and practice interpretation as required.  
• Other duties as required.  

Common Responsibilities:  

• Promotes the goals and values of VON and their role as an integrated community care provider
• Promotes a safe and healthy workplace ensuring workplace conduct and activities are in  accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
• Abides by all VON policies and work practices
• Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role
• Works in collaboration with other staff in a team approach to service delivery  

External and Internal Relationships: 

• Strong collaboration with HR colleagues, IT staff, employees and VON leadership. 
• Support for managers with respect to information and procedures on LR issues and policy issues.
• Regular communication with Labour and Employee Relations affiliated external stakeholders, particularly provincial representatives and legal firms.  

Education, Designations and Experience:  

• Degree or Diploma in Human Resources Management or equivalent.  
• Minimum of 4 years combined experience in Business, Human Resources or with a law firm.  
• 2 years of Labour and Employee Relations related experience is required.  
• Experience supporting a unionized environment is preferred.  
• Experience in a health care and unionized environment is considered an asset.  

Skill Requirements:  

• Proficiency in Microsoft Office software including Word, Excel and Microsoft Office Suite.  
• Experience in working with SAP.  
• Demonstrated commitment to working in an environment with high confidentiality and discretion.  
• Able to work both independently and within a team.  
• Ability to exercise tact and discretion in dealing with internal and external stakeholders.  
• Flexibility to carry out the varied functions associated with the position.  
• Strong organizational skills with ability to prioritize, multi-task and handle competing deadlines.  
• Strong customer service skills.  
• Strong attention to detail.  
• Excellent oral and written communication skills.  
• Ability to accept and implement change.  

Other Requirements:

• A current and original copy of a satisfactory Criminal Records Check required.  
• A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.  
• Ability to work flexible hours if required.  

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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