Description
Overview
This position is based out of our Chicago office, located at 233 S. Wacker Drive, Suite 8400, Chicago, IL 60606. This is a hybrid role, requiring three days in the office and two days remote per week.
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What We Offer:
- Competitive pay
- Exceptional benefits
- Generous Paid Time Off - start accruing on day one
- 401k with company match
- Paid maternity and paternity benefits
- Award-winning training and development
- Tuition Reimbursement
- Luxury work environment
- Meaningful and rewarding work
Responsibilities
The Director of Food and Beverage assists the Assistant Vice President of Food and Beverage (F&B) in developing programs, standards, and initiatives to drive performance, and deliver leading F & B operations and resident experiences in the senior-living industry.
Principal Accountabilities / Essential Job Functions:
• Provides support and assistance in addressing community-specific issues pertaining to quality, training and cost containment within F&B Operations, including but not limited to:
o Quality Assurance: Collaborates with Culinary and Dining Services teams to ensure food and service quality standards are met and maintained.
o Training Support: Provides guidance and support in implementing training programs for F&B staff to improve skills and efficiency.
o Cost Management: Helps identify and address cost-related concerns, ensuring adherence to budgetary guidelines.
• Actively engages with all communities through regular communication to stay informed about daily operations, identify emerging needs, and provide timely support and guidance as required.
• Assists in developing and implementing systems and procedures to effectively manage and control Food & Beverage labor and operational costs. • Participates in recruiting, evaluating, and training of all F&B leadership positions.
• Manages the utilization and ensures the standardization of Point-of-Sale (POS) and reservation equipment to ensure its effectiveness and efficiency. Suggests recommendations for improvement when needed.
• Collaborates with Executive Chefs to review all community menus, ensuring they meet resident satisfaction, budgetary requirements and standards for variety, quality, and nutrition.
• Directs the community Food & Beverage teams in developing, maintaining, and upholding kitchen service productivity standards, including leveraging Group Purchasing Organizations (GPOs) to ensure compliance with purchasing standards.
• Partners with Care Center leadership to advise and develop action plans to meet the criteria of all Critical Element Pathways for Kitchen/Sanitation. Performs Quality Operations Reviews in all AL, MS, and SNF operations.
• Supports community Food & Beverage leadership in procuring capital equipment by assisting in selecting the appropriate equipment, manufacturer, and vendor to meet the intended use.
• Develops and monitors metrics to improve Culinary and Dining Operations performance and assists with strategies in developing operating concepts, design standards and maintenance standards.
• Mentors participants of Company-sponsored F&B training/educational programs.
• Serves as interim support for Food & Beverage leadership during periods of vacancies, ensuring operational continuity, maintaining service standards, and addressing immediate management needs to support team performance and guest satisfaction.
Qualifications
Education and Experience:
• Education: Hotel/Restaurant/Hospitality or Culinary Degree preferred.
• Work Experience: Minimum 10 years food and beverage experience to include 5 years progressive management experience in quality multi-site food and service operation (i.e., hotels, restaurants, clubs, cruise ships) is required.
• Licensure / Certification: CDM, CFBE or CHE preferred.
Pay Range
USD $136,213.81 - USD $177,075.30 /Yr.
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