Digital Banking Fraud Analyst Job Listing at Valley Bank in Morristown, NJ (Job ID 24-917)

Description

Responsibilities include, but are not limited to:

• Review and analyze activity flagged by the bank's fraud monitoring systems in a timely matter, to determine if further investigation or action is necessary.
• Gather and analyze reports, records, and information from internal and external sources, including online information and bank records, to facilitate investigations.
• Utilize multiple technologies and sound judgement to examine account activity and detect potentially fraudulent activity.
• Make recommendations for exiting customer accounts/relationships based upon the detection and investigation of fraudulent activity.
• Email correspondence regarding suspect transactions to appropriate stakeholders and conduct appropriate follow-up.
• Correspond with internal and external entities regarding customers, accounts, and transactions to validate relevant information.
• Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends.
• Prepare Suspicious Activity Reports in compliance with applicable internal procedures and federal regulations.
• Monitor the payment or return of transaction items based upon analysis and decisioning received from the branches.
• Identify and analyze current trends to develop preventative strategies.
• Create and maintain digital records and files.
• Prepare reports and enter cases into the internal case management system.
• Analyze, plan, and complete special projects assigned by CFIS management.