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Company: UT Dallas
Location: Richardson, TX
Career Level: Entry Level
Industries: Government, Nonprofit, Education

Description

Work as part of a customer service team within University Housing to provide an excellent living experience for campus residents in assigned areas.

Minimum Education and Experience

High school graduate or equivalent. A minimum of six months of office and/or customer service experience.

Preferred Education and Experience

Basic computer skills, including Microsoft Office – Word, Outlook, Excel

Essential Duties and Responsibilities

  • Will greet and provide excellent customer service at a front desk of a University Housing building.
  • Provide in-person, phone, and email customer service related to Housing and resident needs.
  • Work will include checking in residents, receiving and delivering packages/mail, and assisting with general inquiries of residents.
  • Ability to lift up to 50 pounds.
  • Administrative tasks.
  • Building escorts.
  • Building inspections.
  • Move-in operations.
  • Other duties as assigned.


Additional Information

Remote Notice:
The division of student affairs promotes and encourages student engagement and belonging. We accomplish this through in-person interactions with students, therefore remote work for this position is not available.

What We Can Offer
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: 

  • Competitive Salary 
  • Tuition Benefits 
  • Internal Training 
  • Medical insurance – including 100% paid employee medical coverage for full-time employees
  • Dental Insurance 
  • Vision Insurance 
  • Long and short-term disability 
  • Retirement Plan Options 
  • Paid time off 
  • Paid Holidays
 
All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. 

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

About Us
UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

The University has a variety of programs and initiatives to support engagement and success for all members of the campus community. Employee benefits include a range of physical and mental wellness resources. “LilyPad” lactation facilities are located throughout the campus. There are several Employee Resource Groups (ERGs) comprised of individuals who share common interests to help build community among UT Dallas faculty and staff (e.g., Universal Access ERG, Military and Veteran ERG, UT Dallas Young Professionals).

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.


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