Program Manager Part Time - Provider Utilization Schedule Job Listing at UAMS in Little Rock, AR (Job ID R0058058)

Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

07/08/2024
Type of Position: Professional Staff - Project/Program Administration
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department: ICE | IMSL PA Medical Access MSS

Department's Website:

Summary of Job Duties: The Program Manager works in conjunction with leadership in the Integrated Medicine Service Line to support the mission and vision of the institution and service line. Provides overall administrative management and coordination of various business-related functions related to provider utilization including data projects, finance, and management of filling open clinic slots within the service line. The program manager will develop and maintain reports and dashboards to monitor key operational and quality metrics, analyze data, research outliers, and assist in implementation of process improvement.
Qualifications:

Minimum Qualifications:

• High School Diploma/GED PLUS eight (8) years of project/program management experience OR Bachelor's Degree in Accounting, Finance, Business Administration or a related field PLUS four (4) years of project/program management experience

• Advanced proficiency in computers (preferably Microsoft Office Suite).

• Must be able to prioritize and plan work activities, use time efficiently, manage multiple projects at one time, and integrate changes smoothly.

• Must learn other programs as necessary, i.e., Drop Box, Access, Visio.

Preferred Qualifications:

• Epic Cadence knowledge will be essential and experience

Additional Information:

Responsibilities:

• Manages provider's open clinic slots daily and actively seeks to fill in open slots by calling patients to move their appointments up or contacting patients on the wait list. The goal is to have no open slots on the provider templates within the IMSL service line. This may include pushing new patient information to My Chart or sending out new patient information. 

• Scheduling patient appointments accurately and promptly using scheduling software or systems.

• Coordinating and rescheduling appointments to fill gaps and maximize provider availability.

• Communicating with patients to confirm appointments, provide necessary instructions, and reschedule as needed.

• Collaborating with healthcare providers and staff to optimize scheduling processes and address any scheduling conflicts.

• Monitoring and managing waitlists to ensure efficient use of available appointment slots.

• Identifying opportunities to streamline scheduling processes and improve overall efficiency.

• Provides support for the financial functions within the service line. Develops, prepares, and analyzes financial reports. 

• Maintain comprehensive data logs and documentation related to enhancement of schedule and provider utilization. Analyze large datasets to identify trends, patterns, and insights.

• Conducting thorough assessments of existing processes to identify areas for improvement or optimization.

• Collaborating with cross-functional teams to gather data and feedback on current process implementation.

• Analyzing data and performance metrics to assess the effectiveness and efficiency of implemented processes.

• Recommending and implementing process enhancements or modifications based on analysis and feedback.

• Developing detailed process documentation, including workflows, procedures, and best practices.

• Monitoring and tracking process implementation progress and outcomes.

• Providing training and support to staff members involved in the process to ensure successful implementation.

• Create detailed reports using data visualization tools such as Excel and PowerBI.

• Present findings in a clear and concise manner to support strategic decision making.

• Prepare periodic reports (daily, weekly, monthly, quarterly) to update management on key metrics and performance indicators

• Preforms other duties as assigned 

Salary Information:

Commensurate with Education and Experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Standing, Talking, Walking
Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting
Occasional Physical Activity: Crouching, Kneeling, Lifting
Benefits Eligible: No

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