Information Technology Manager Job Listing at UAMS in Little Rock, AR (Job ID R0057628)

Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

07/15/2024
Type of Position: Management - Operations
Job Type: Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department: ICE | CORE PA Appointment Business Center

Department's Website:

Summary of Job Duties: This position serves as capacity, technology, and data manager for ICE CORE Patient Access by leading the day-to-day operations of the Ambulatory Capacity Management (ACM) Team and planning, organizing and evaluating day-to-day IT analyst operations for the department. The position, reporting to Director of Patient Access, serves as a key member of the leadership team, to help inform, understand, and translate the organization and department's goals into executable plans that leverage optimal staffing and meet stakeholders' needs.
Qualifications:

Minimum Qualifications:

Bachelor Degree, Business, Computer Science, Healthcare or related field of study or Four (4) years equivalent experience may be substituted in lieu of the degree plus 5 years experience.

Special Knowledge, abilities and skills:

• Requires knowledge of Epic.

• Requires strong written and verbal communication skills, and the ability to work productively in a team environment.

• Work occasionally may require in excess of eight hours per day. 

• Workload pressure will regularly subject incumbent to moderate to high job-related stress.

The position requires the ability to manage multiple projects and to work closely and effectively with co-workers and end-users.  

Preferred Qualifications :

• Master's degree, Healthcare, Computer Science, Mathematics, Business or Statistics.

• Epic Certified

Special Knowledge, abilities and skills:

• Strong understanding of statistics and quality management principles

• Direct experience with customer relations, problem solving and conflict management. 

• Skilled at management, including strategy development, prioritization, action planning, execution, and development of monitoring tools. 

• Ability to work independently as well as collaboratively at all levels of complex organization. 

• Ability to manage multiple, competing priorities within the context of a complex and large organization; ability to operate in a matrixed environment. 

• Strong analytic and decision-making abilities. 

• Exceptional communication skills- written, verbal, and listening. 

• Ability to generate and encourage creative ideas, innovative thinking, and imaginative solutions to issues or problems. 

• Proven track record of maintaining the highest standards of performance, quality, credibility, and integrity. 

Additional Information:

Additional information:

• Build and develop high performing teams and create conditions for excellent performance and development discussions throughout the year.
• Designs and documents the general functional requirements and detailed technical specifications for a report/database. 
• Manage and drive scheduling process to review volume demand patterns to generate schedules designed to maximize agent utilization.
• Ongoing support to optimize the technology and process flows supporting EPIC-enabled services. 
• Training & education to guide enhanced user-experience through upgrades, enhancements, etc. 
• Designing, managing & building of Technology supporting patient access operations, including but not limited to: 
  • EPIC Scheduling features, including but not limited to templates, Decision Trees, visit types, work queues, etc. 
  • Referral Management 
  • Digital Health 
  • Overseeing the collection and utilization of operational and benchmark data to monitor & recommend use of EPIC functionality. 

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity: Crouching, Feeling, Reaching, Sitting, Standing, Stooping, Walking
Frequent Physical Activity: Grasping, Kneeling, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Talking
Occasional Physical Activity: Balancing, Climbing
Benefits Eligible: Yes

 Apply on company website