Managing Director of Operations Job Listing at TrueBlue Inc. in Canada (Job ID 116382)

Description

As the Managing Director of Operations, you will oversee multiple client sites, ensuring that day-to-day operations are effectively managed to meet business and client goals. You will focus on operational performance, staff development, and process improvements within your assigned region. The role requires significant travel and a strong ability to lead teams while maintaining client satisfaction and operational efficiency.  

Salary Range: The salary for this position is anticipated to range between CAD83,583 – CAD104,478 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including but not limited to experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills and experience, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. In addition to monetary compensation, we offer a competitive benefits package. More details can be found by copying and pasting this URL into your browser: https://bit.ly/24benefits

Essential Job Functions

• Implement operational strategies within the assigned region to improve efficiency and meet business objectives, ensuring alignment with corporate guidelines rather than setting company-wide strategy.
• Oversee operational performance across client sites, focusing on meeting KPIs and ensuring service delivery standards are met.
• Monitor day-to-day operations and identify areas for process improvement, ensuring consistent execution of policies and procedures.
• Provide hands-on leadership and support to site managers, ensuring effective management of resources, staffing, and service quality across multiple locations.
• Collaborate with client-facing teams to address and resolve escalated operational issues, ensuring that client concerns are promptly and effectively handled.
• Lead cross-functional teams on moderate-sized initiatives focused on operational improvements, coordinating efforts across sites within your region.
• Provide operational input during budget and forecasting discussions, ensuring that site-specific plans align with financial goals.
• Support and mentor operations managers, facilitating training and development to improve team performance and prepare them for increased responsibilities.
• Ensure compliance with safety, regulatory, and company standards across client sites.
• Participate in business reviews with clients to assess service satisfaction and performance, and to identify opportunities for further operational improvements

 
Education/Experience  

• Bachelor's degree in a relevant field or equivalent professional experiences
• 5+ years of managerial or supervisory experience in operations, logistics, or manufacturing environments.
• Proven success in managing multi-site operations and leading cross-functional teams.
• Experience in process improvement and operational streamlining at a regional level.
• Strong communication skills, both oral and written.
• Ability to manage complex, fast-paced environments, and solve day-to-day operational challenges.
• Strong knowledge of MS Office software (Excel, Outlook, PowerPoint, Word).

Our Culture

We're in the business of people, so support and teamwork are important to us. We power some of North America's leading companies by putting people to work in distribution, fulfillment, and manufacturing jobs. We'll find you a place where you'll gain experience, knowledge, and skills through hands-on learning, where you can succeed and grow, and where your hard work will be recognized. People of all personalities, backgrounds, and talents succeed with us. There's a reason so many of our associates and employees stay with us for a long time. We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities, and each other.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.