Description
Summary: Travis Credit Union's (TCU) Manager, Mortgage Loan Officers is the ambassador to TCU members for mortgage products. This role leads a diverse sales team in business development and successful closure of mortgage loans while handling complex loan applications and maintaining key client relationships. Profile:
- Team Management
- Supervise, mentor, and train a team of loan officers to achieve individual and team production goals
- Assign workloads and monitor performance to ensure team goals are met
- Conduct regular performance evaluations and provide constructive feedback
- Promotes a work environment that encourages involvement, initiative and teamwork. Builds career development paths for assigned staff.
- Implement and oversee quality control measures for loan processing
- Loan Origination and Processing
- Handle complex and high-value loan applications
- Evaluate applicants' financial status, credit, and property evaluations to determine loan eligibility
- Negotiate loan terms and structure deals within company guidelines
- Ensure compliance with all relevant laws, regulations, and company policies
- Business Development
- Develop and maintain relationships with key clients, real estate professionals, and other referral sources
- Represent the company at industry events and conferences
- Identify market opportunities and contribute to the development of new loan products
- Operational Excellence
- Collaborate with underwriting, processing, and closing teams to ensure smooth loan transactions
- Monitor industry trends and competitor activities to inform strategic decisions
- Contribute to the development and implementation of department policies and procedures
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in loan origination software and financial analysis tools.
- Strong knowledge of credit, credit scores and underwriting.
- Excellent analytical and math skills to help determine the best financial course of action for members.
Reporting and Experience:
- Reports directly to Home & Consumer Lending Leadership
- Management oversight of external Mortgage Loan Officers
- BA/BS in Finance, Business related field, or equivalent experience
- Active Mortgage Loan Originator (MLO) license
- 7+ years of experience as a loan officer, with at least 3 years in a senior or management role
- Proven track record of meeting or exceeding loan production targets
- Extensive knowledge of mortgage products, underwriting guidelines, and regulatory requirements
Apply on company website