Telecommunications Representative Job Listing at Thompson Health in Canandaigua, NY (Job ID f4ae79c5-85b3-4b29-8f38-0d8a6e064475)

Description

Schedule: Evenings including every weekend and holidays - 3pm to 11pm

What will you do?

• Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
• Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Key Responsibilities/Competencies

• Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
• Ability to function calmly under stressful situations related to calling a Code on the public address system.
• Ability to be flexible in decision-making and prioritizing assignments.
• Ability to work independently and within a group.
• Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

Requirements

• High School diploma or equivalent, Associate degree preferred
• Previous operator/switchboard and customer service experience
• Basic computer skills and knowledge of MS products.

Pay Range: $17.83 - $20.00

Starting Pay: Based on experience 

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.