Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Security System Supervisor
Job Title: Program Supervisor V
Agency: Health & Human Services Comm
Department: Security
Posting Number: 4606
Closing Date: 06/03/2025Posting Audience: Internal and External
Occupational Category: Installation, Repair, and MaintenanceSalary Group: TEXAS-B-21
Salary Range: $4,523.16 - $7,253.83Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location: Austin State Hospital
Job Location City: AUSTIN
Job Location Address: 4110 GUADALUPE
Other Locations:
MOS Codes:
0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858
9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD
MSSE,MSSR,OSS,WEPS
Brief Job Description:
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The position requires advanced skills performing highly complex supervisory level electronic security systems support work for the existing and new Austin State Hospital facilities. The position requires institutional knowledge of various electronic security systems such as electronic building access control systems, video surveillance systems and telecommunications systems. The position will require the ability to read and interpret schematics and blueprints of fiber optics, traditional and video systems surveillance equipment. The position will be accountable for the Installation, Preventative Maintenance (maintaining accurate manufacturer recommendations) and Corrective Maintenance of Electronic Security System equipment. This position will be an integral part of future needs of the existing and new hospital facilities as it relates to security of staff and patients. Will work with Central Office Maintenance & Construction to forecast needs or upgrades/replacement of equipment. This position will have two direct report and will be required to conduct annual performance reviews, account for staff activities in CAFM and CAPPS. This will be the lead contact for Electronic Security Systems vendors and contracts for the existing and new ASH facility.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs):
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Directs and oversees the facility's Video Surveillance System, ensuring monitors operational status and security compliance. Serves as the primary liaison with contractors to plan camera placement, oversee installations, and coordinate preventive and corrective maintenance for optimal system performance.
Provides oversight for the facility's Access Control System, providing consultation to departments on personnel access needs and security controls for property. Plans equipment requirements, supervises installation, and ensures preventive and corrective maintenance to maintain secure and efficient access management.
Maintains and manages the facility's internal and external fiber optic and copper cabling to ensure reliable connectivity for client record systems, access control, telecommunication, and fire systems. Coordinates repairs and upgrades to sustain operational efficiency.
Provides leadership and oversight to assigned team members, including scheduling and leave management, performance evaluations, coaching, corrective actions, and terminations. Ensures team members meet operational and security standards.
Maintains and manages facility audiovisual conferencing equipment and cable television systems. Ensures proper functionality, facilitates repairs, and coordinates with service providers as needed.
Oversees the installation, maintenance, and repair of the facility's telecommunications equipment and infrastructure. Ensures seamless operation of communication systems to support facility needs.
Manages patient and staff wireless phone services, ensuring reliable communication access. Oversees service plans, device distribution, and troubleshooting to support operational and security requirements.
Works closely with Plant Manager as needed, providing oversight for telecommunications repairs and pathway maintenance that impact facility operations. Ensures continuity of services and security during maintenance or system upgrades.
Performs other duties as assigned to include but is not limited to actively participating and/or serving in a supporting role to meet the hospital's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation including nuclear emergency response drills, exercises, and actual response to accidents. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills and Abilities (KSAs):
Knowledge of large complex video systems and software.
Knowledge of access control systems.
Knowledge of multi frequency radio communication devices.
Knowledge in a variety of other electronic systems including, A/V, video conferencing units, paging, and intercom systems.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative.
solutions, conclusions, or approaches to problems and in operating computers and applicable computer software.
Skills in Project Management.
Skill in working collaboratively and cooperatively with colleagues, agencies, and vendors.
Skill in developing and maintaining interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various personnel in governmental entities and other organizations.
Ability to identify issues and effectively solve problems.
Ability to exercise sound judgment in making critical decisions.
Ability to analyze, plan and establish goals as well as implement objectives. Ability to evaluate, analyze and make innovative recommendations for program improvements that increase efficiency or improve the customer experience. Ability to analyze complex issues and develop plans for preventing problems. Ability to collaborate and develop effective professional relationships with coworkers and stakeholders.
Ability to develop work plans and organize work.
Ability to communicate technical information to individuals with various levels of technical knowledge.
Ability to prioritize time and manage multiple project deadlines.
Registrations, Licensure Requirements or Certifications:
Must possess valid Texas driver's license or obtain it no later than 90 days after hire date.
Initial Screening Criteria:
Graduation from a standard senior high school or equivalent is generally preferred, OR
One year of work experience with security systems and security systemmanagement.
One year of work experience with large complex video systems and software
One year of work experience with access control systems
One year of work experience with multi frequency radio communication devices
Additional Information:
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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