Senior New Accounts Operations Associate-International Job Listing at Stifel in Miami, FL (Job ID 6911)

Description

The Sr. New Accounts Operations Associate-International is responsible for being a lead contributor in the opening, maintaining, and reviewing International accounts. This also includes the ongoing support of Stifel's branch offices and additional tasks that could require more experience and expertise. This position requires a sound understanding of processes and procedures regarding foreign business and account structures, department application support and training, and a proficient knowledge of general operational and industry questions. The Sr. Operations Associate can provide training and mentorship to a team of associates, prioritize other projects, conduct guidance and leadership, and be the point of contact for other department issues. This position will require collaboration among team members, branch office personnel, and other areas at the firm, including compliance, legal, and tax reporting, to provide exceptional customer service.

• Works within established processes for onboarding international clients, including individuals, complex and layered corporate structures, and institutional investors.
• Works with branch support and recruits to open new accounts and ensure all documentation, based on the account type, meets requirements based on a legal opinion for that jurisdiction, which may include an in-depth review of the client and account.
• Ensures compliance with updates to information on existing international accounts, including data points such as address, phone number, or authorized individuals.
• Collaborates with other areas such as AML, Tax Reporting, and legal to ensure documentation and data received align with firm policies and procedures.
• May provide informal guidance and training to help support team members.
• Reviews and monitors daily reports as related to new and existing international accounts.
• Manages sensitive information with the ability to make sound decisions and provide solutions to complex situations.
• Oversight and promptly address branch inquiries and concerns, demonstrating a commitment to excellent client service.

• Proficient understanding of international financial regulations, AML/KYC standards, and complex corporate structures registered in international jurisdictions.
• Previous experience in financial services with a strong background in international account operations, due diligence, and/or compliance.
• Knowledge of rules such as Books and Records, 2111, and FinCEN Beneficial Owner.
• Exceptional analytical, problem-solving, and communication skills.
• Ability to work collaboratively across departments and with international clients.
• Ability to utilize sound judgment to assist with more complex issues and make decisions with the ability to disseminate relevant information to leadership.
• Spanish fluency with the ability to speak and read English and Spanish regarding review of documents.
• Other Latin American languages are a plus.

• Minimum Required: High School Diploma, Bachelor's Degree, or equivalent work experience preferred.
• Minimum Required: 6+ years of experience in onboarding or operations, specifically foreign accounts.

• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• BETA experience is a plus but not required.

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.