HELOC Lending Specialist Job Listing at Stifel in Saint Louis, MO (Job ID 6381)

Description

The HELOC Lending Specialist will take applications for, evaluate and/or recommend approval of the HELOC product while promoting service, quality, efficiency and compliance.

• Take applications, process and close home equity line of credit products.
• Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
• Provide fee quotes and order services with multiple vendors
• Disburse funds on HELOCs
• Ensure proper insurance coverage and mortgagee clause for homeowner's insurance.
• Conduct quality checks the file for completeness and signed documents.
• From application to servicing, ensure top level customer service

• Understand and comply with mortgage industry regulations, including the Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Truth-in-Lending laws, etc.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to communicate effectively in writing as appropriate for the needs of the audience.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Minimum Required: High School Diploma or equivalent experience
• Minimum Required: 2-5 year of banking experience

• Minimum Required: None

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience in ICE Mortgage Technology's Encompass is preferred

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel's bank and trust companies are affirmative action and equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law.  If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following posters:  Know Your Rights and Pay Transparency.

Stifel is an Equal Opportunity Employer.