Description
Overview
There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that support our economy, build vibrant communities, strengthen families, and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team.
Are you looking for an opportunity to use your background in business or customer service to improve both local and state government for our business community? Do you want to work closely with business owners, tax preparers and community partners on work that helps grow the economy of our state? The Business Tax Section within the Taxpayer Services Division at the Vermont Department of Taxes seeks qualified, customer centered individuals to provide outstanding support and education to our business taxpayers.
This position will work closely with taxpayers, as individuals or businesses and their representatives and paid preparers to help ensure they understand and comply with their statutory requirements in relation to Sales & Use, Meals & Rooms, and employer Withholding Taxes. They will provide support for new tax account registrations and return filings using the department's electronic filing system myVTax. The position will report directly to the Business Tax Section Chief and will work closely with their peers and can expect to interact with the Division Director and Assistant Director when needed.
Key responsibilities of this position include but are not limited to:
- Providing training, education, and support to Businesses, Tax Preparers and the public on the Vermont trust taxes via telephone, email and in person.
- Utilize VTax, the Department's electronic tax management system to process tax return filings.
- Support Vermont Business Taxpayers and preparers using myVTax, with log in, registration and electronic filing .
The ideal candidate will have:
- Experience in, accounting, business and/or customer service
- Excellent communication skills including written and verbal, including the ability to communicate challenging topics to individuals with varied backgrounds.
- Ability to respond to taxpayer's needs, via phone, email or in person.
- A desire to continue to learn and grow.
This is a full-time, hybrid position with the ability to telework four days a week from home once the applicant demonstrates the ability and skills needed to work independently. A flexible schedule may also be available with the ability to work four 10-hour days.
Background Checks
This position will support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. § 241.
We value diverse teams and are committed to creating a community of inclusion.
This position, Tax Examiner II (Job Requisition #51342), is open to all State employees and external applicants.
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.
Tax Examiner I: 51345
Tax Examiner II: 51342
Tax Examiner III: 51331
If you would like more information about this position, please contact corrinna.colson@vermont.gov
Resumes will not be accepted via e-mail. You must apply online to be considered.
Duties are performed in a standard office setting. Workload pressure may vary over time. Some routine data entry may be required in certain positions or for certain periods. Incumbents must be able to concentrate on details and perform accurate work in the face of frequent interruptions. Human relations skills may be needed to deal with the general public. Incumbent will likely encounter stressful situations and differences of opinion with taxpayers or their representatives. There is regular pressure from continual work deadlines.
Minimum QualificationsLicensure as a Certified Public Accountant (CPA) AND one (1) year or more of experience with accounting, finance, or business administration.
OR
Associate's degree or higher with courses in accounting, finance, business administration, taxation AND two (2) years or more of experience in accounting, auditing, or tax processing related duties.
OR
High school diploma or equivalent AND three (3) years or more of experience in accounting, auditing, or tax processing related duties.
OR
One (1) year or more as a Tax Examiner II.
Total CompensationAs a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.Apply on company website