Motor Vehicle Online Services Technician Job Listing at State of Vermont in Montpelier, VT (Job ID 8261E9D7-FCBC-4)

Description

Overview

The Department of Motor Vehicles (DMV) is seeking an Online Services Technician for the E-Services Unit. This position will be responsible for administering multiple online programs and transactions, system troubleshooting, as well as developing and implementing program requirements. The candidate must possess excellent customer services skills, computer skills, and the ability to adapt to changes.

This position, Motor Vehicle Online Services Technician (Job Opening #50434), is open to all State employees and external applicants.
If you would like more information about this position, please contact Kristin Ferry at kristin.ferry@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
 
In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted. 

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. lncumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

High School or equivalent AND four (4) or more years of experience in a customer service environment that included: use of computer programs, clerical and data entry work, applying and explaining policies/procedures or rules/regulations, and using math to complete financial transactions.
OR
Two (2) years or more of experience processing license and registration transactions in the Vermont Department of Motor Vehicles.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.