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Company: State of Vermont
Location: Montpelier, VT
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

Overview

The Counseling Services Coordinator (hereafter CSC) provides complex administrative work for the state's FNS SNAP E&T program called the Individual Career Advancement Network or ICAN. This position will be responsible for overall coordination of services for participants enrolled in the ICAN program.  The CSC will assist participants in navigating various systems as a requirement of involvement with ICAN and maintain familiarity with community resources.  They will be responsible for submitting participant reimbursement requests when agreed upon by the team and in accordance with the participant reimbursement guidelines.  This will include tracking, requesting, and documenting any support services funding that participants need in the ICAN Database system. The CSC will work in close collaboration with the appropriate EAP staff counselor around case management needs and funding inquiries.  This requires detailed knowledge of allowable requests, appropriate vendor information, and participant documentation as well as communication with the ESD/ICAN state team. The CSC will also coordinate and facilitate the regional ICAN teams throughout the state. These teams of regional program partners discuss cases and system issues and report back to the State ICAN team. This position will be responsible to host/coordinate and co-facilitate these meetings along with their EAP Counselor partner.


These responsibilities require skills in complex case management, the ability to work with consumers that have mental health and substance concerns, corrections involvement and other significant barriers to employment, a strong customer service framework, the ability to work in multiple computer databases, and manage confidentiality, complex funding, and program rules that must be maintained to ensure compliance with this federally funded program.

Who May Apply

This position, CWB Counseling Services Coord - Temporary (Job Requisition #50594), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.
 


If you would like more information about this position, please email Mark Adams.

Resumes will not be accepted via e-mail. You must apply online to be considered.


Please note that multiple positions in the same work location may be filled from this job posting.
 

Environmental Factors

Work is performed remotely as well as in Voc Rehab regional offices.

Minimum Qualifications

Master's Degree in a human services or related field and 1 (one)year or more of experience in supporting clinical or customer services role.

 

Or

 

Bachelor's Degree in a human services or related field with two (2) years of experience in supporting clinical or customer service work.

 

Preferred Qualifications Special Requirements

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.


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