Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
- Responsible to lead the team and efficient functioning of the entire team
- Responsible to establish and streamline new process and new clients.
- Allocation of work within the team
- Ensuring that client SLA are met at all times
- Continuous bring in process improvements to gain better efficiency.
- Monitor and Track the quality of communication with the Clients
- Training the team on new products/processes
- Ensuring smooth transition of new processes to India
- Streamlining existing processes and devising better ways of doing things through automation etc.
- Innovate better ways to convert manual process to automate with sufficient controls
- Handle and participate in SOC1 Audit
- Co-ordinate with external parties including On-shore location CSG
- Establish relationship and interact with other working groups and evolve synergies to reduce cost
Participate in calls, meetings, discussion with clients, PB, Counterparties etc.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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