Description
Qualifications
Required Qualifications:
- Active TS/SCI
- Ability to sit for, and pass, a CI Polygraph
- Bachelor's degree in Computer Science, IT, or related field
- 4+ years of relevant experience (equivalent professional experience may substitute for the degree requirement)
- Compliance with DoD 8570 IAT Level II certification (e.g., CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
- Proven expertise in systems administration practices, including server and workstation upgrades and maintenance planning
Desired Qualifications:
- Previous experience within the NRO or an equivalent Intelligence Community (IC) environment
- Advanced knowledge in AWS Operations and Maintenance
- Understanding of DISA Security Technical Implementation Guide (STIG) and Assured Compliance Assessment Solution (ACAS)
Responsibilities
- Continuous Monitoring and Security: Execute and manage continuous monitoring tasks within authorization boundaries, applying the ICD 503 Security RMF Framework to maintain and improve security posture.
- System Administration Support: Provide Tier 1, Tier 2, and Tier 3 support for system issues, including troubleshooting, diagnosing, and resolving problems in diverse system environments.
- Customer Support and Service Management: Handle service requests efficiently through phone and Jira ticketing system, ensuring timely and satisfactory resolution for end-users.
- Cloud and Device Management: Manage the configuration, operation, and maintenance of cloud-based devices to optimize performance and security.
- Maintenance and System Diagnostics: Conduct preventive maintenance, manage user accounts, and perform system diagnostics to ensure operational hardware and software reliability.
- Security Enforcement and Updates: Enforce security policies rigorously, carry out vulnerability assessments, and implement system hardening and patching to safeguard against potential threats.
- Reporting and Documentation: Prepare regular reports on system performance, security metrics, and incident resolutions to provide actionable insights and maintain operational transparency.
- Stakeholder Engagement: Participate in meetings with stakeholders to understand requirements, provide system updates, and support alignment of system operations with organizational objectives.
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