Business Process Analyst Job Listing at SPA in Alexandria, VA (Job ID 2024-19267)

Description

Qualifications

Required Qualifications:

• 5+ years of proven expertise mapping out processes and developing associated documents and other work products, with at least 3 of those years in the GovCon industry
• Bachelor's degree or equivalent experience in Computer Science, Information Technology, or Industial Management
• Strong understanding of ISO standard and CMMI methodology and audits
• Strong proficiency with MS Visio, Excel, Word and PowerPoint; prior experience with UML technology (Star UML), ERP systems and data analytics platforms is a strong plus
• Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and DMAIC and PDCA quality management frameworks
• Possess the ability to work independently and manage multiple projects simultaneously
• Provide excellent presentation, collaboration, and communication skills

Desired Qualifications: 

• Master's degree in Software engineering or Information Management
• Certification in Lean Six Sigma or similar process improvement methodologies preferred

SPA is looking for an open-minded, creative, and divergent thinking team player. The successful candidate will report to the Corporate Quality Manager, who reports to the Quality Director overseeing the Quality Management Office.

• Responsible for eliciting business logic from identified stakeholders and developing associated process diagrams and for documentation of work products related to existing and new processes.
• Liaise with the technical design and implementation team to support them in designing data workflows that align with the business process.
• Possess a strong understanding of interpreting business logic, information technology, and engineering principles.
• Process automation and advanced technology solutions to ensure that our processes are efficient, scalable, and aligned with industry best practices.
• Collaborate with cross-functional teams, including Human Resources, Finance & Accounting, Information Technology, Security, Quality Assurance and Operations to understand and help teams develop and analyze departmental and cross-functional processes to meet business objectives.
• Support the company's automation and digitalization initiatives to streamline operations and reduce manual intervention through an understanding of business process logic and technical solutions.
• Monitor and evaluate the performance of implemented processes and collect metrics and data for leadership for quantitative analysis and report status and risks to QMO leadership.
• Ensure compliance with industry regulations, safety standards, and company policies in all process engineering activities through participation in process audits and review of nonconformances.