Company: SAIC
Location: Panama City Beach, FL
Career Level: Associate
Industries: Technology, Software, IT, Electronics
Description
Description
SAIC is seeking an IT Trainer Lead to join our team in Panama City, Florida.
Job Responsibilities:
- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- May be involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
Qualifications
Required Education:
Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and zero (0) years related experience; four (4) years of experience considered in lieu of degree.
Certification:
Security+ certification
IAT Level II or above Certification in addition to Security+
Qualifications:
- Experience working in a Linux environment
- SolarWinds configuration and administration
- Familiarity with Windows Server 2012 R2, or newer
- Understanding of Active Directory, Group Policy, and other Windows Roles and Features related to Enterprise services
- Experience with virtualization, i.e. vmWare and ESXi
- Experience in a Systems Administrator role
- Security+ certification
- IAT Level II or above Certification in addition to Security+
Required Clearance:
Ability to obtain and maintain a Secret security clearance. A minimum of an Interim Secret clearance will be required prior to first day of employment.
Required Travel:
Travel included up to 50%.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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