Company: SAIC
Location: Washington, DC
Career Level: Entry Level
Industries: Technology, Software, IT, Electronics
Description
Description
SAIC is hiring for a Junior Field Technician to support our federal client
Primary duties will include:
- Communicating effectively and professionally with customers, organizational IT Points of Contact, management, coworkers, via email, MS Teams chat, phone calls
- Disconnecting/moving/reconnecting IT equipment (laptops, desktops, docking stations, monitors, printers, scanners, etc.)
- Removal and wiping of HDDs and SSDs
- Updating asset assignment and/or location in DOE's personalized Service Now instance (aka DAYS)
- Installing hardware and related drivers (printers, scanners, dual-monitor stands)
- Troubleshooting hardware, including but not limited to laptops, desktops, printers, scanners, other peripherals
Qualifications
Education and Experience Requirements:
- High School and two (2) years or more related experience.
- Must be a US Citizen
- Experience installing, replacing, troubleshooting hardware preferred
- Experience with MS Windows preferred Experience with ServiceNow
- Must be able to meet physical requirements of the position which involves a significant amount of standing, walking, bending, disconnecting and reconnecting cables and peripherals, physically picking up hardware. May involve reaching under desks, behind desks in potentially dirty/dusty locations.
- Ability to obtain and maintain a DOE BAO clearance (public trust equivalent)
Desired qualifications:
- A+ Preferred
- Familiarity with Active Directory
Job location:
Primarily the Department of Energy's Forrestal building, but some travel may be required between Washington, DC locations and the Germantown, MD location.
Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Apply on company website
Find Connections via Linkedin
