Description
Description
SAIC is has an opening for an IT Systems Integration Analyst to support our team in Arlington VA.
Responsibilities include:
- Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
- Familiarity with Organizational Messaging system (OMS) formerly (Autodin), servicing D.O.D, Government, and contractor agencies.
- Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate, when necessary, within Service Level Agreements.
- Must be detail oriented and document all worked performed via appropriate ticketing/tracking system.
- Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
- Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
- Must be proficient with Microsoft Office Suite.
- Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
- Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives.
Shift Schedule available.
7 a.m.-7 p.m. Sunday –Tuesday and every other Wednesday.
Qualifications
Required:
- Bachelor's degree in Computer Science or related IT or technical field and 2+ years' experience Experience may be considered in lieu of degree.
- Active TS clearance.
- Active DoD 8140 IAT Level II cyber certification or better.
- Minimum 1 Year experience in Tier II / III Support operations.
- Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools.
- Hands on experience with Server Administrations including virtualization.
- Commitment to adapting and adhering to best practices.
- Attention to detail and professionalism.
Desired:
- Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS.
- Hands-on experience with VMWare, SCOM, Remedy and Splunk.
- Active DoD 8140 IAT Level III certification
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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