Description
Description
SAIC is currently seeking a Field Logistics Technician(s) (FLT) to support SAIC's IBCS Team in Huntsville, AL. This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
Job Responsibilities:
- Interfaces with customers to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems.
- Conducts on-site installation and testing of equipment to ensure proper working order.
- Isolates equipment start-up malfunctions and takes corrective action.
- May make technical presentations and has a strong knowledge of products.
- Trains customer personnel in equipment operation and maintenance responsibilities.
- Under general supervision, these roles establish company guidelines on servicing and repairs/returns; examine customer problems and implement appropriate corrective action to initiate repair, return or field servicing; and maintain logs, records and files.
- Refers more complex repairs and services to higher-level personnel.
- Represents the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing.
Qualifications
Education Requirements:
- Bachelors degree and six (6) years experience; Additional six (6) years experience can be considered in lieu of degree (per contract vehicle).
Clearance Requirements:
- Must possess an active Interim Secret clearance with the ability to obtain a Secret security clearance; US Citizenship required.
Required Experience:
- Candidate must possess a valid Commercial Driver's License (CDL).
- Willingness to travel (50%).
- Good verbal communication skills
- Ability to effectively prioritize and execute tasks in high-pressure environments.
- Able to work independently and efficiently with short term deadlines.
- Candidate must have general knowledge of training, 1-5 yrs of experience property accountability/responsibility, inventory procedures, and operator maintenance.
Desired Skills:
- Microsoft Office Suite (PowerPoint, Excel, Word)
- System administration experience with the following: Red Hat Enterprise Linux, switches, routers, network topologies, and troubleshooting procedures.
- Strong written and oral communication skills; must be able to clearly articulate and communicate via email, phone calls, and/or video teleconference.
- Knowledge of military operations, procedures, and training activities.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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