Description
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We are immediately hiring an Operations Coordinator in Norwood, MA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Weekly
- Hourly Pay: $21.00 per hour (firm)
- Schedule: Monday through Friday from 8:00 a.m. to 5:00 p.m. Must be open to flex hours as needed to support operational needs.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
SUMMARY
The Operations Coordinator oversees all client and driver activities, manages communication and instructions, and ensures that all necessary documents for equipment pick-up and delivery are in order.
ESSENTIAL FUNCTIONS
- Schedule with customers regarding their delivery and pickups of their equipment.
- Communicate with drivers regarding freight details, delivery or pickup times, special handling requests, important notices and announcements, and other relevant information.
- Monitor driver location and performance on routes.
- Promptly notify customers of potential delays and issues in advance.
- Prepare dispatch documents, as well as generating freight bills and invoices.
- Address minor delivery and pick-up issues raised by drivers, customers, and brokers.
- Document work performed; maintainaccurate, organized, and detailed records regarding dispatched calls, driver routes, route changes,
- Schedule and dispatch drivers and vehicles to appropriate locations according to predetermined zones, customer requests or immediate needs as well as accommodating route changes as needed.
- Relay information via phone, email or text message.
- Speak with supervisors or customers to resolve problems, requests for services or equipment.
- Organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed.
- Assist training new driverson processes
- Ensure that daily driver paperwork is accurate and inputted correctly.
- Investigate customer complaints with regard to transportation-associated issues.
- Complete additional tasks as requested by management.
ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned.
EDUCATION
Bachelor's degree preferred.
EXPERIENCE
One (1) year or more experience 1-2 years related experience
SKILLS
. Operations background (Logistics and/or Transportation)
. Meets corporate competency model requirements
. Organization skills
. Ability to understand and follow work procedures
. Communication skills (verbal and written)
. Ability to build professional relationships
. Practical Learning skills
KNOWLEDGE
Proficient in Microsoft Office tools; level.
Travel: None
DOT Regulated: No
Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics
Apply on company website