Program Support Specialist Job Listing at Rexel USA, Inc in Wauwatosa, WI (Job ID 35E15761-8FBE-4)

Description

Rexel USA is recognized as a Great Place to Work!

Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer.

A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. 

Our values are the foundation for how we operate with our employees, customers, and suppliers. We strive to Deliver the Best Customer Experience, Join Forces for Success, Encourage Innovation, Engage People to Develop Their Talents, Trust Each Other, and Enjoy Making a Difference.

If you're driven by collaboration and delivering quality work, join  Gexpro as a  Program Support Specialist!

Summary

The Program Support Specialist is responsible for the management of order processing of Medical Devices for a high volume, high velocity global medical device Original Equipment Manufacturer (OEM). The applicant will also provide general program support for a fast-paced medical device manufacturing team.

What You'll Do

• Execute production processes for assembly or production of Medical Devices
• Robust and accurate record keeping required for ISO-13485
• Collaborate in creating process designs/approaches for new processes/fulfillment methods
• Support management with Medical Device quality requirements, particularly with regard to documentation and records
• Be the main technical resource for account team
• Identify areas for improvement, suggest solutions, submit ideas, and execute on implementation
• Coordinate a flexible kan-ban system to meet just-in-time (JIT) customer demands with little forecast
• Assist teammates at peak times throughout the fiscal year. This will include physical warehouse, light kitting and inspection duties
• Establish a key role and partnership with management
• Independently manage the daily order processing and physical kitting & fulfilment for high velocity OEM customer
• Perform end-to-end computer/server integration task including preload OS and Specified customer applications
• Mechanical integration & assembly of large computer/service into rolling cabinets
• 2 years of production process experience

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
 

What You'll Need

• High School or GED    
• 4 Year / Bachelor's Degree Preferred        
• 3+ years of technical process experience preferred
• Track record of independent process ownership in a fast-paced, customer oriented business setting
• Process experience in a Quality Control setting (ISO preferred)

Knowledge, Skills & Abilities

• Excellent computer skills required. Ability to troubleshoot computer systems, connections and setup
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent communication and presentation skills
• Strong analytical skillset for troubleshooting technical processes
• Ability to use material handling equipment in a lab setting for moving servers and cabinets

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:    

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold    None
• Exposed to electrical hazards; risk of electrical shock    None
• Handles or works with potentially dangerous equipment    None
• Travels to offsite locations    None

Physical Demands:    

• Sit: Must be able to remain in a stationary position    Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location    Frequently – 21% to 50%
• Use hands to finger, handle or feel: Operates a computer and other office machinery    Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelfs, pick up boxes, or position one's self to maintain computers in the lab/under desks/in server closet    Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment    None
• Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions    Occasionally – up to 20%

Weight and Force:    

• Up to 10 pounds    Frequently – 21% to 50%
• Up to 25 pounds    Occasionally – up to 20%
• Up to 50 pounds    Occasionally – up to 20%
• Up to 75 pounds    Occasionally – up to 20%

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Program Support Specialist 

151036

Wauwatosa, WI 

Gexpro

Branch Support Staff

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Rexel USA is a VEVRAA federal contractor and an EEO/AA employer. (Females/Minorities/Protected Veterans/Individuals with a Disability) We are committed to creating a diverse and inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation, email staffing@rexelusa.com or call (888) 739-3547