Description
The position of Credit Specialist will be based out of our Dallas, TX location!
Summary
The Credit Specialist is responsible for setup and maintenance of customer accounts. Provides customer service to internal and external customers by providing reports, invoices, proof of deliveries, credit cards, etc. Additionally, provides regional credit teams with administrative support such as lien waivers, additional ship to setup, address changes, and preliminary notice preparation.
What You'll Do
- Set up new customer accounts
- Maintain a log of all new accounts established for tracking purposes
- Provide regular maintenance on all systems for changes to customer accounts
- Establish, monitor, and maintain customer credit files
- Order D&B and other trade reports as needed
- Assist customers with invoice copies, proof of deliveries, short paid invoices, and credit card payments as needed
- Provide customer service and follow-up for related entity
- Order releases for related entity
- Complete project work and back up for other team members
- Perform other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What You'll Need
- High School or GED
- 1+ years of experience
- Experience working in a credit department preferably in the distribution industry
Knowledge, Skills & Abilities
- Ability to multi-task and be flexible to changing demands
- Ability to work in multiple systems
- Ability to work in a fast-paced environment efficiently
- Ability to manage, prioritize, and meet deadlines of multiple priorities in a short time frame
- Ability to provide a high level of customer service in all verbal and written communication
- Team player with a positive approach to work and to customers
- Detailed oriented
- Self-starter that, once trained, can work without constant supervision
- Excellent organizational skills
- Good listening skills
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
- Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold None
- Exposed to electrical hazards; risk of electrical shock None
- Handles or works with potentially dangerous equipment None
- Travels to offsite locations Occasionally – up to 20%
Physical Demands
- Sit: Must be able to remain in a stationary position Frequently – 21% to 50%
- Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%
- Use hands to finger, handle, or feel: Operates a computer and other office machinery Constantly – at least 51%
- Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position ones self to maintain computers in the lab/under desks/ in server closet Occasionally – up to 20%
- Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20%
- Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%
Weight and Force
- Up to 10 pounds Occasionally – up to 20%
- Up to 25 pounds None
- Up to 50 pounds None
- Up to 75 pounds None
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
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