Instructional Design Specialist Job Listing at ResultsCX in Pasig, NCR (Job ID CORP02764)

Description

Description
Instructional Design Specialist

Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll have the opportunity to flex your creative muscles by developing a variety of supporting materials, including impactful microlearning videos and multimedia resources, all tailored to enhance the learning experience. With your strong interpersonal, written, and visual communication skills, you'll expertly blend multimedia elements to effectively educate and engage our employees and stakeholders. If you're passionate about creating compelling learning experiences that drive success, we're excited to welcome you aboard.

• Collaborate with stakeholders to identify learning needs and design tailored learning solutions that align with organizational goals and objectives.
• Create engaging and interactive instructional materials, leveraging multimedia elements and technology tools to enhance learner engagement and comprehension.
• Develop comprehensive curriculum outlines and learning pathways that cater to diverse learner needs, ensuring a seamless and impactful learning journey.
• Conduct rigorous needs analyses and performance evaluations to identify gaps and opportunities for improvement in learning outcomes.
• Harness the power of educational technologies and learning management systems to deliver dynamic and scalable learning experiences across various platforms.
• Ensure the quality and effectiveness of instructional materials through rigorous reviews, assessments, and continuous improvement initiatives.
• Manage multiple projects simultaneously, from inception to delivery, ensuring timely completion within budgetary constraints and stakeholder expectations.
• Foster collaborative relationships with subject matter experts, educators, and stakeholders to leverage diverse perspectives and expertise in the instructional design process.
• Provide training and support to trainers and learners on the effective use of instructional materials and technology tools, empowering them to maximize learning outcomes.
• Stay abreast of emerging trends and best practices in instructional design and educational technology, continuously enhancing your skills and expertise to drive innovation and excellence.

• Strong understanding of adult learning principles, instructional design theories, and best practices in educational psychology.
• Proficiency in learning management systems (LMS), authoring tools (i.e., Articulate 360), multimedia production software (e.g., Vyond, Adobe Creative Cloud, Canva, Genially, etc.), and emerging educational technologies.
• Ability to think creatively and analytically to design innovative solutions that address diverse learning needs and challenges.
• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely to diverse audiences.
• Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and deliver results within deadlines and budgetary constraints.
• Ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork and shared success.
• Meticulous attention to detail in instructional design, content development, and quality assurance processes to ensure accuracy and effectiveness.
• Flexibility and adaptability to navigate evolving business needs, technologies, and learning methodologies in a fast-paced environment.
• A passion for lifelong learning and professional development, with a commitment to staying updated on emerging trends and advancements in instructional design and educational technology.
• Drive and determination to achieve measurable learning outcomes and impact organizational performance through effective instructional design and development.
• Proven working experience in instructional design and with instructional technology
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Solid knowledge of course development software (Articulate 360, Canva, Genially) and at least one Learning Management System
• Multimedia design skills (Vyond, Photoshop, Illustrator)
• Ability to write effective copy, instructional text, audio scripts/video scripts, and storyboards
• Bachelor's or Master's degree in Instructional Design, Educational Technology, or a related field, OR, a minimum of 3-5 years of experience in instructional design, curriculum development, or educational technology in a corporate or academic setting.
• Proven track record of designing and delivering impactful learning solutions that drive measurable results and enhance organizational performance.
• Demonstrated proficiency in instructional design methodologies, learning management systems, authoring tools, and multimedia production software.

We encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.