Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
Bid Manager
Why We Have This Role
Qualtrics is looking for a full-time Bid Specialist who loves working with Sales in building value propositions. Our ideal candidate has a Bachelor's degree (Technical Writing, Business Strategy, Marketing, or Social Sciences), 1-2 years of proposal or bid writing experience, and industry experience relevant to survey/market research. If you have high-level proposal management skills to author and edit technical and persuasive content, experience developing winning proposals or coordinating RFP responses, and experience with survey or market research, Qualtrics could be the place you've always dreamed of.
How You'll Find Success
You'll know you're doing a great job when our sales team comes to you for proposals. You can write compelling work, have excellent organisational skills, can multi-task, and manage your time and deal teams effectively. Successful candidates will display the following skills:
- Delivers high quality work. Reliable and productive.
- Looks for opportunities for improvement
- Can read between lines to draw deep, rich audience value messaging
- Receptive to feedback and coaching; applies what is taught
- Comfortable in adapting proposal management framework to produce extraordinary results, even against challenging deadlines
- Able to apply deadline discipline
- Understands/directs project to desired result/post-project outcome
- Directly answers requirements with compliance focus
- Can translate technical content into the tone and flow of a proposal and substantially simplify/shorten complex technical jargon
- Can follow strict client guidelines around format and submission
- Understands and follows legal compliance processes
- Enforces a high standard for executive messaging on client current state, Qualtrics solution, and value proposition
- Can research, articulate client technical jargon
How You'll Grow
Personal development is very important to the leadership team at Qualtrics. Every quarter every member of the Proposal Team is required to spend dedicated time on personal development projects. These projects involve pursuing any interests the employee may have. Projects often include cross-functional projects and mentorships, pursuing certifications in areas of interest, focusing on building up particular skill sets, or any other sort of passion interests the employee may have. We care about the whole person, not just what they can provide the team. Caring for the whole person means giving them the space to pursue their interests.
Things You'll Do
- Ownership a key regional/global team or department function
- Supporting requests for proposals from around the globe
- Working with global teams on strategic responses
- Lead and/or run the proposal creation process for the responses Qualtrics develops in conjunction with RFPs and RFIs (requests for information) received
- Develop and maintain compelling, persuasive RFP content that demonstrates the value of our Experience Management and Research Services offerings
- Build compliant responses to RFPs/RFIs
- Work with the proposal team to support the sales team with client-facing, written and visual communications
- Build on prepared templates to create visually appealing proposals that communicate Qualtrics' value and delight customers
- Review proposals to ensure a precise product ready for client review; proofread for content, grammar, style, formatting; edit, organize, and pull attachments and exhibits
- Consistently implement Qualtrics brand messaging, including tone, style, and theme, within all responses. Effectively demonstrate and promote the Qualtrics value proposition
- Liaise with Qualtrics' subject matter experts to inform responses to RFPs and/or to support the maintenance of content organized in knowledge base, including its technical accuracy
- Partner directly with Sales teams to close process knowledge gaps, communicate the value of the Proposals team, and improve internal workflows
- Creation of microsites to visually and interactively communicate the value
- Mentorship and leadership to junior proposals members
What We're Looking For On Your Resume
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- 1-2 years of experience in creating compliant proposals, business cases, or proactive proposals (whitepapers, microsites, proposal books, etc.)
- Bachelor's degree in English, Journalism, Marketing, Communications, Business, Engineering/Science, or related field.
- Demonstrated understanding of proposal development process and management techniques.
- Expert written and spoken communication capabilities
- Technical agility
- Experience with all Microsoft and Google applications
- Strong leadership, organizational, planning, communication, and time management skills; the ability to multi-task and work against strict deadlines is critical.
- Strict attention to detail – must be detail oriented.
- Ability to review and edit proposal content for clarity, grammar, and proper use of technical or customer terminology
What You Should Know About This Team
The Proposals Team at Qualtrics is a very close and tight-knit group of high performers and empathetic, helpful, knowledgeable people. We love supporting each other almost as much as we love supporting Sales. Members on this team become life-long friends and colleagues. We love to challenge each other, have fun together, and celebrate each other's successes. If you're looking for a supportive and fun team, you've found it.
Our Team's Favourite Perks and Benefits
- Qualtrics Experience Program - A bonus each year for an experience of your choosing
- Worldwide and diverse community that enjoys helping each other
- At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
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