Description
Join Our Neuroscience Team!
Day shift hours - four 10 hour days/week. 0630-1700. Hours may vary within this time frame. Week 1: Monday through Thursday and Week 2: Tuesday through Friday. No weekends, holidays or nights.
Are you passionate about providing outstanding patient care and working in a dynamic, collaborative environment? Become a part of ProHealth Care's Outpatient Neuroscience Department as a Clinical Support Associate (CSA), where you'll contribute to enhancing the lives of patients through exceptional clinical and administrative support.
About the Neuroscience Department
ProHealth Care's Neuroscience Department operates across two locations:
Waukesha Memorial Hospital Campus
Outpatient Center in Oconomowoc
Together, these locations serve 400 to 500 outpatient visits monthly, providing comprehensive care for a range of neurological and pain management needs. Our specialty services include:
Medical Pain Management
Pain Psychology
Stroke Follow-Up Clinic
Multiple Sclerosis (MS) Clinic
Concussion/Brain Injury Clinic
Your Role as a Clinical Support Associate
As a CSA Medical Assistant / Clinic LPN/ EMT - you will play a crucial role in supporting our multidisciplinary team, including 2 physiatrists, 2 psychologists, 2 advanced practice nurse prescribers, 5 RNs, and 4 clerical staff. This role requires you to provide both clinical and administrative support to ensure efficient operations and excellent patient care.
Responsibilities include:
Patient Care & Assistance: Engage with patients during their visits, providing support to the medical team in assessments and treatments.
Clinical Support: Assist in the flow of outpatient care, support patient intake, and coordinate between healthcare providers to ensure seamless patient experiences.
Administrative Duties: Manage scheduling, appointment confirmations, and patient documentation. Provide clear communication with patients and their families regarding their care plans and next steps.
Team Collaboration: Work closely with neurosurgeons, neurologists, medical specialists, and other healthcare team members in a fast-paced outpatient clinic setting.
What Makes This Role Exciting?
Exposure to a Range of Specialties: Work in a department that offers diverse services, allowing you to gain experience in pain management, stroke follow-up, multiple sclerosis care, and brain injury support.
Engaging Work Environment: Be part of a highly skilled, multidisciplinary team dedicated to improving patient outcomes.
Opportunities for Growth: Access ongoing learning and development opportunities as you grow within the neuroscience field at ProHealth Care.
Qualifications & Experience
Background in Healthcare Support: Experience as a Medical Assistant, EMT, CNA, or other clinical support role preferred.
Organizational & Communication Skills: Ability to manage multiple priorities in a fast-paced environment while providing exceptional patient communication.
Team-Oriented Attitude: Positive and collaborative approach to patient care, working effectively within a team of diverse healthcare professionals.
Why Join ProHealth Care's Neuroscience Department?
Welcoming Culture: Be part of a team that values collaboration, respect, and the delivery of exceptional care.
Impactful Work: Play a direct role in supporting patients through various neurological conditions, helping them navigate their healthcare journeys.
Comprehensive Benefits: Enjoy competitive pay, a generous PTO package, health insurance options, HSA, tuition reimbursement, immediate 401K match
Ready to Start Your Story with ProHealth Care?
If you are driven by a passion for helping others and thrive in a clinical support role, we encourage you to apply today and join our compassionate and dedicated Neuroscience team at ProHealth Care. Let's make a difference in the lives of our patients, together.
What You Will Do:The Clinical Support Associate (LPN/MA/EMT) performs assigned nursing procedures for the comfort and well-being of patients.
Some of the job responsibilities include: preparing exam room; ensure sufficient stock of supplies, materials, and instruments; room patients and obtain vital signs; request and record health history; and ensure accurate and timely documentation into the EMR (Electronic Medical Record) or other patient records.
You Will Need:
- High School Diploma / GED
- Current state license required for those who completed the LPN education program.
- American Association of Medical Assistants (AAMA) certification preferred but not required for those who completed the Medical Assistant education program or Completion of an accredited LPN education program or Documented completion of the United States Military Medical Corpsman program
- BLS (CPR)
*CA
ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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