Description
Planned Parenthood Los Angeles is seeking an experienced Help Desk Technician to work at our Downtown LA Headquarters office. Under the general supervision of the I.T. Help Desk Supervisor, the Help Desk Technician serves as the primary point of entry for all inbound technical service request and support issues from PPLA staff. Focused on providing Tier 1 and 2 support, the Help Desk Technician addresses a wide range of issues including hardware, networking, printing, and software application troubleshooting. Additionally, they work closely with the I.T. Department on admistrative Tasks and special projects ensuring maximum availability and accessibility of network resources across all PPLA locations.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
All employees of PPLA are defined as Healthcare Workers by current Public Health Orders and are required to receive the seasonal influenza immunization and updated COVID-19 immunization (2024-2025 formula) OR wear a respiratory mask when in contact with patients or working in patient care areas.
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