Restaurant Technology Administrator Job Listing at Panda Restaurant Group in Rosemead, CA (Job ID P1-1517395-1)

Description

Summary of Job Description:

The Restaurant Technology Administrator actively participates in the implementation and administration of Restaurant Technology systems to support business operations and growth. Responsibilities include configurating, troubleshooting, and quality controlling these systems. This position implements program changes and new features, collaborating with cross-functional teams to align technology solutions with business goals. The Restaurant Technology Administrator contributes to managing system stability, providing training and support to technical teams and partners and analyzing service incident trends for improving restaurant operations.

You'll get a chance to:

• Participate in implementation of Restaurant Technology systems and roadmaps to support business operations and new business opportunities.
• Participate in quality controlling and maintaining Restaurant Technology systems and integrations with other systems, including third-party applications and data warehouse.
• Maintain, test, and release program changes and new feature sets to restaurant technology systems.  
• Collaborate with cross-functional teams to ensure technology solutions align with business goals and objectives.
• Work on configuration and system update requests.
• Contribute to Restaurant Technology system stability to ensure service incidents and issues are resolved in a timely manner per team and department service level agreement.
• Provide training and support to technical support team, business partners, and Operations teams.
• Monitor and analyze service incident trends and recommends solutions to improve restaurant operations.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience: 

• Bachelor's degree in IS or related field or equivalent experience required
• Minimum three years of IS experience, preferably in a retail/hospitality environment
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P2: $72,500- $101,500 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.

ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations.  If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.