Description
Summary of Job Description:
The Property Management Manager position monitors tenant payment status to ensure rents (base rent and additional rents) are collected on time. This position investigates, negotiates, and resolves high level property management issues and assists with litigation. This position manages and maintains all lease documentation and works with third-party facility managers, vendors, and tenants to resolve property repair and maintenance issues. The Property Management Manager also manages Associate Property Managers, Assistant Property Managers, providing training and development to elevate their performance.
You'll get a chance to:
- Responsible for preparing annual property budgets, maximizing net operating income, and continually adding value to the assets.
- Review and analyze property financial statements to assess the viability of the asset.
- Review and approve expenditures within specified budgetary guidelines.
- Audit, approve and ensure proper GL code is used on all property invoices (property tax, utility, repair and maintenance invoices, etc.) are paid and processed on time.
- Work with Property Management team to handle delinquent rent collection in accordance with established policies.
- Manage Assistant Property Managers (P2) and Associate Property Manager (P3) in charged with responsibility for the tracking, reviewing, approving, and coding of property invoices to ensure payment is processed on time and overseeing their day-to-day work.
- Coach and develop Property Management team, including Assistant Property Managers (P2) and Associate Property Manager (P3), coaching and developing associates to elevate their performance.
- Work with the upper level leader of Property Management to hire, retain, and develop associate performance to support the company's growth strategies.
- Continuously seeks out and facilitates training for best practices, applicable skills and tools.
- Responsible for inputting executed leases, renewals, assignment, escalations, and amendments into YARDI to ensure accurate reporting.
- Directly responsible for the rent collection of all tenants in assigned portfolio and timely deposit of rents to keep each tenant current.
- Review and reconcile tenant rent and Common Area Maintenance (CAM) recovery charges.
- Work with Associate Property Managers, Assistant Property Manager, and/or 3rd party PM to complete annual CAM Reconciliations and budgeting, and bills tenants accordingly.
- Read and interpret legal and lease-related documents.
- Resolve Landlord-Tenant lease issues and determines appropriate follow up actions.
- Ensure all properties are maintained and repairs are executed in a timely and cost-effective manner.
- Responsible for the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement.
- Responsible for the acceptance and property management set up of newly developed properties delivered by construction and new acquisition by real estate team.
- Conduct periodic property inspections and ensures first-class property condition that distinguishes CFT properties from the competition.
- Review the performance of all improvement work performed on each property (capital and tenant improvements) and ensure high quality of work is delivered.
- Oversee Property Associate Manager responsible for working with third-party facility managers, vendors, and tenants to resolve property repair and maintenance issues.
- Follow up with third-party facility managers to make sure all repair and maintenance issues reported are resolved efficiently and cost effectively.
- Determine tenant vs landlord responsibility for cost of repairs/requests per lease
- Engage in annual operational planning to identify areas of opportunity and set measurable business objectives for the upcoming year.
- Perform special assignments and manage assigned projects as directed.
Work Environment
- Office conditions; travel (overnight and local): 30% - 35%
How we reward you:
- Hybrid Work schedule
- 401K with company match
- Yearly bonus opportunity*
- Full medical, dental, and vision insurance *
- On-site fitness center, biometric screen, and flu shot clinic
- Discounts at Panda restaurants, theme parks, and gym memberships
- Paid time off starting at 15 days with 7 federal holidays*
- Continuous education assistance and scholarships*
- Income protection including Disability, Life and AD&D insurance*
- Bereavement leave*
*Benefits available for eligible permanent full time associates
Your background and experience:
- Bachelor's degree required, preferably in Accounting, Finance or Real Estate
- Minimum five years of Property Management experience with increasing management responsibility; prior supervisory experience required.
- Successful completion of initial and periodically required trainings.
- Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
Pay Range: M1: $90,000 - $126,500 / Annual
* Within the range, individual pay is determined using various factors, including work location and experience.
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