Head of Corporate Communications Job Listing at Panda Restaurant Group in Rosemead, CA (Job ID P1-1385330-0)

Description

Summary of Job Description:

The Head of Corporate Communications is a strategic thought leader and expert communicator, responsible for the development, integration and implementation of a broad range of communications and stakeholder management strategies that support the company's vision, culture, and business plans.

This position translates these strategies into clear, consistent, and effective messaging across multiple channels for Panda guests, associates, community, and government partners, in partnership and in service to executive leadership. This leader also provides strategic and tactical communications support for other internal functions and departments as needed. The Head of Corporate Communications is responsible for leading the entire communications team for the organization

You'll get a chance to:

• Strategy and Planning: Create annual and long-term corporate communications and public affairs strategies and plan that proactively support PRG's vision, culture, and brands.
• Public Relations: Amplify PRG brands through strategic acumen and earned media to further establish Panda Express as a restaurant industry leader and a company that cares about its associates and the communities we serve. Create strategy and plans that promote company visibility and industry leadership consistent with brand equity and values. Direct external public relations and communication agencies.
• Executive Communications: Build high trust relationships with executive stakeholders, magnifying thought leadership externally and boosting associate confidence and engagement internally through 1:1 key message development, speechwriting, and presentation preparation.
• Internal Communications: Lead teams to communicate the best of our people-first mission and culture through companywide events and podcasts. Guide construction of clear and compelling content creation and channel management to provide critical direction and timely instruction for “one team” operations.
• Issues Management: Anticipate brand reputation issues. Plan for liability prevention or mitigation and helps to lead crisis navigation and communications response. Provide guidance and counsel to senior leadership on critical issues.
• Community Relations: Develop community partnership strategies for the company, building relationships with new and existing partners, and overseeing charitable giving that meets community needs, aligns with PRG values, and creates community advocacy.
• People and Function Development: Systematically builds a best-in-class communications function for PRG by recruiting, developing, and supporting a high-performing team. Coach and inspire the team to deliver communications content, counsel, processes, and programs that enhance the mission and values of the company while supporting the company's strategic, financial and growth objectives.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background and experience: 

• Bachelor's degree in journalism, public relations, communications, marketing or a related field; MBA or other graduate degree preferred
• Minimum fifteen years of experience in progressively senior Marketing roles related to communications, marketing, or public relations representing an organization to guests and in the community, preferably in a retail/hospitality environment
• Demonstrated experience providing direct counsel and guidance to executive leadership, including scripting for internal/external speaking engagements, written correspondence/memos and company presentations; preferred experience working in privately held family-owned businesses
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: $205,000-$384,000/ Annual

* Within the range, individual pay is determined using various factors, including work location and experience.