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Company: Panda Restaurant Group
Location: Rosemead, CA
Career Level: Associate
Industries: Food, Beverage

Description

Summary of Job Description:

The Brand Innovation Programs Associate Manager is responsible for collaborating and contributing to brand innovation activities that bring the brand vision and strategy to life through Operations excellence. This position supports managers in the delivery of break-through innovation and Operations Excellence programs based on a deep understanding of Operations, target guest, market trends, product, company, category, and competitive insights. This position also conducts analyses and contributes to brand strategy and planning.


You'll get a chance to:

  • Support project managers on key elements of national Operations Excellence programs (e.g. drive-through optimization strategy, Front of House (FOH) & Back of House (BOH) improvements, Ops testing and/or launch, training (including materials), project budgets, signage, contingency planning, and stakeholder alignment).
  • Help lead bringing to life innovation strategy by leveraging Operations, guest, competitive, company and category data and insights. 
  • Regularly support and contribute to analyses using various data sources, including category, guest, store performance and brand research, to help managers and Operators optimize plans, gain alignments and measure program success. 
  • Manage cross functional relationships across Operations and Support Center Departments (e.g. Operations Support, Information Systems, Finance, Learning & Development etc.) to ensure successful program implementation.
  • Effectively communicate with cross-functional teams and/or agency partners to inspire, inform and activate team members, colleagues, and management to align on project timelines, budgets and deliverables. 
  • Lead delivery of deep consumer, Operations and product data and insights to inform marketing communications and innovation plans.
  • Act as a brand and Operator steward with deep knowledge of Operations and working knowledge of the brand architecture, positioning, and guest targets. 
  • Apply this across all Operations Excellence activities.


How we reward you:

  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity*
  • Full medical, dental, and vision insurance *
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships
  • Paid time off starting at 15 days with 7 federal holidays*
  • Continuous education assistance and scholarships*
  • Income protection including Disability, Life and AD&D insurance*
  • Bereavement leave*

*Benefits available for eligible permanent full time associates


Your background and experience: 

  • Bachelor's degree in Marketing or related field required 
  • Minimum five years of marketing, Operations and project management experience, preferably in a retail/hospitality environment
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P3: $90,000 - $126,500 / Annual


* Within the range, individual pay is determined using various factors, including work location and experience.

#LI-Hybrid

#LI-CH4 




ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.


Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.


You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations.  If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.

 


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