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Company: Paladin Security
Location: Edmonton, Alberta, AB, Canada
Career Level: Mid-Senior Level
Industries: Business Services, Consulting

Description

Job Skills / Requirements Job Functions:

  • Report directly to the Branch Manager.
  • First contact for the Operations Department, Zone Supervisors, Site Supervisors, Clients, and field staff in the event of emergency, incident, or inquiry.
  • Responsible for liaison activities between emergency services, staff, local authorities, and regulatory bodies as necessary.
  • Verify and maintain contractual training and orientation requirements for staff on all sites including accurate usage of notebooks, review daily report sheets, staff deportment (uniform; grooming; equipment; and PPE) and ensure a valid Alberta security licence present on all staff.
  • Required to oversee all aspects of OH&S program on all sites, including WCB and First Aid reporting, Accident Investigations, and Near Miss Reporting.
  • Monitor, identify, and report and health or safety deficiencies on sites and communicate and represent safe work practices.
  • Review, approve, and follow up with all incident reports as necessary.
  • Assist Mobile Security staff requiring back up on incident/alarm calls and response, including dangerous dispatches and uncooperative site removals.
  • Provide frontline staff with additional facilitation and training as necessary.
  • Ensure the maintenance of Tracktik checkpoints, compliance, and logistics and audit via TrackTik (back end) Software.
  • Develop relationships with all Paladin employees building rapport and demonstrating strong leadership while supporting employee development.
  • Ensure adherence to the policies outlined in Paladin's Code of Ethics and Employee Manual.
  • Relay disciplinary concerns of field agents to the appropriate Manager.
  • Maintain email and telephone communication between Operations, Healthcare Operations, Zone & Site Supervisors, Healthcare Zone Supervisor and the management team addressing all in a timely fashion.
  • Regularly meet with and brief Management on ongoing field and mobile operations.
  • Coordinate with Operations the shift coverage for Paladin team absences and book offs as required to maintain operations and client service standards.
  • Complete other duties as necessary at the request of Management
Job Requirements:

  • Valid Alberta Security License. 
  • Prior security experience required and mobile security experience preferred.
  • Working knowledge of appropriate legislation and provincial/national standards on fire safety, security, and protection of privacy. 
  • Valid Class 5 non-GDL license with a clean 3-year driver's abstract.
  • Certified Protection Officer (CPO) through IFPO preferred.
  • Must have strong leadership, time management and organizational skills.
  • Proven capacity to exercise sound independent decision-making. 
  • Proficiency in Microsoft Office software. 
  • Proficiency in WinTeam Software and Tracktik an asset.
  • Strong communication skills, both verbal and written. 
  • Proven ability to build and maintain strong working relationships both with internal and external stakeholders.
Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation


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