Description
Job Skills / Requirements The Scheduler main duties are to assist the Portfolio Resource Coordinators. This is primarily achieved through proactively addressing resource needs, filling open shifts, reducing overtime through strategic initiatives and answering calls regarding shifts. The Scheduler will also provide administrative support, which includes ensuring accurate data entry in WinTEAM software.
Key Accountabilities:
• Strategically identify open shifts/ open lines and work with Paladin's Client Service Team to ensure complete schedules that adhere to our contractual obligations • Work within a dynamic team environment with multiple operational stakeholders including but not limited to; Site Supervisors, Security Guards, Scheduling Managers, Client Service Managers (CSM), and Senior Management • Ensure shift accuracy in WinTEAM • Fill cancellations and openings in the daily schedule, minimizing overtime pay outs • Coordinate with CSM's to ensure their staffing needs are met and proactively addressed • Send out ongoing and temporary Averaging Arrangements to all eligible employees to reduce overtime • Manage Averaging Arrangement compliances in Paladin's WinTEAM scheduling software • Work with Paladin's WinTEAM software to ensure accurate and timely scheduling • Respond to emails within a timely manner (1 business day) • Perform other duties as requested
Skills and Qualifications:
• High School Diploma • Post-secondary education in business administration or related is preferred
Education Requirements (Any)
High School Diploma/GED
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
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