Full Time - Security Guard - CF RBC & Simcoe Place Job Listing at Paladin Security in Toronto, Ontario, ON (Job ID 742754)

Description

Overview Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our guards; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements Position:                                 Security Guard
City:                                      Toronto 
Site:                                       RBC & Simcoe Place
Category:                               Employment Standard Status:                                  Full Time   Pay Rate:                              $18.73/ Hr Hours:                                   Monday to Friday (1600-0000)
Posting Date:                       September 30th, 2024
Closing Date:                       October 5th, 2024
Security guards are committed to the Manager's brand values and deliver a consistent and superior level of customer service to tenants, guests, customers and employees. They actively seek out opportunities to provide visible customer assistance and support. By their professionalism, knowledge and actions they instill a sense of customer confidence.

Job Duties:

• Job duties for this position fall into the two broad and overlapping categories of:
• Providing exceptional service in order to enhance customer experience; and
• Ensuring compliance with the standards, rules and regulations at the Property.
• Specific duties include, but are not limited to the following:
• Be proactive in helping everyone have an outstanding customer experience at the Property;
• Perform highly visible patrols of assigned patrol areas/zones (by foot, bicycle, vehicle) and positively engage with tenants, guests, visitors and employees on an ongoing basis;
• Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;
• Work closely with the Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitors and employees;
• Maintain a strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;
• Assist visitors, guests and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;
• Protect the Property and maintain a safe and welcoming environment;
• Enforce the rules and regulations at the Property in a fair and responsible manner;
• Support of the Managers Joint Health & Safety Committee and program to ensure occupational safety is prioritized and effectively practiced throughout all areas of property operations;
• Report and follow up on hazards and/or deficiencies identified during the course of duty;
• Observe and report criminal activity to the police and assist the police upon their arrival and during their attendance at the Property;
• Assist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summoned;
• Respond to medical emergencies and provide First Aid, CPR or AED support as necessary until medical professionals arrive;
• Prepare written reports using the Manager's standard report-writing program;
• Deal with trespassers and unauthorized persons found on the Property in a fair and safe manner;
• Remain prepared to respond to crime, disturbances and emergency situations as per training and procedure;
• Facilitate access to restricted areas for authorized persons; and
• Control vehicle traffic on the Property.
• Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending and use of basic motor skills; and
• Regular keyboarding and record keeping in written logs required.
• Support and promote Manager's Green@Work and Joint Health & Safety program initiatives;
• Close and secure doors to prevent heat loss during colder seasons;
• Shut off excess lighting where suitable to assist in the reduction of power consumption; and
• Fully support the Manager's “Green” initiatives at the Property and those of the tenants and merchants at the Property.
• At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:

• A Valid Ontario Security Guard License
• Must possess a valid Standard First Aid and CPR certification (WSIB-approved). Please note, this is different from Level C or Emergency First Aid certification.
• 2 COVID-19 Vaccinations proof 
• Proficient in English (both oral and written)
• Must be able to commute to Toronto for pre-deployment training (4 training days M-F)  
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB) from ASP provider. Other security providers different than the ASP will not be allowed and applicant will have to enroll into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position. 
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training and will provide you with their certification upon succesful completion with a 6 month commitment to the position availability.

• Opportunities for advancement and growth (Growth in Within Policy)
• Unionized benefits (including Education Allowance & Pension Plan) 
• Free Uniforms 
• Security license reimbursement 
• Dry cleaning & hemming/tailoring allowance 
• Paid vacation & sick days 
• Additional perks!