Description
FIRST POSTING TO ENROLLED ONEIDA TRIBAL MEMBERS ONLY
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Summary:
This position is responsible for interacting with MIS customers to provide effective business solutions through the application of technology and process improvement. Incumbent will focus on analyzing business processes, suggesting improvements, and apply system capabilities to meet the needs of the Oneida Human Resources Department and target business unit(s). Incumbent will support the integration of technologies through formal business methodologies to support and enhance the goals of Oneida business units. The incumbent will work with the business managers to develop process metrics to provide a statistical base for process improvement. The incumbent will possess the analytical skills to identify system failures and develop a root cause analysis. Incumbent will have opportunities to provide leadership on projects, and train/mentor junior staff members.
Responsibilities:
* Interact with DTS customers for the purpose of providing effective process solutions, workflow analysis, computer software solutions, problem resolution, service and support
* Provide business solutions by incorporating process improvement, process redesign, process measures, hardware, and software into a total system solution.
* Facilitate Business Process Redesign activities and develop process metrics with process owners.
* Coordinate process improvement activities and business unit goals and objectives with technical solutions.
* Provide business solutions through hardware, software, and/or process to meet business unit needs.
* Transform data into information to support business unit goals.
* Develop return on investment and payback analysis for proposed changes.
* Apply project management techniques and structure to assigned projects and daily assignments.
* Participate as a team member on multi-departmental projects and/or work independently on programming projects.
* Develop work plans which provide for system design, testing and implementation.
* Provide guidance to junior team members. Provide leadership on system development projects as needed/required.
* Provide information to internal DTS Management, as well as Business Unit Management, through formal and/or informal presentations.
* Assist with or provide systems designs which will include user interviews, needs assessment, and coordination with existing systems.
* Evaluate new software products to support user and/or programmer activities.
* Provide initial and/or follow-up user training with respect to system function and usage.
* Assist with the development and maintenance of user and systems documentation.
* Support annual audit review activities.
* Maintain awareness and understanding of industry/technology changes and developments through appropriate trainings and education.
Skills:
Essential:
* Ability to provide user training
* Ability to set goals, develop strategies and schedules for meeting goals and anticipating obstacles and alternative strategies
* Ability to work independently and as a member of a team
* Ability to perform cost benefit and return on investment analysis
* Ability to communicate effectively with user on a non-technical level while being able to translate user goals into automated processes
* Ability to develop and assist in the implementation of strategies that will positively affect the targeted business unit
* Ability to establish and maintain productive working relationships with staff; clients, management, or other departments, as well as external agencies, necessary to effectively carry out job duties is required
* Ability to process information effectively, learn new material, identify, and define problems and to recommend an appropriate decision path
* Ability to successfully cope with stressful situations and conditions
* Advanced personal computer experience and software knowledge, with high level of mathematical skills and analytical problem-solving experience.
* Must be willing and able to maintain awareness and understanding of industry changes and developments through appropriate training and education.
Education Requirement - Or A Closely Related Field:
Education with Equivalent Qualifications:
Essential:
* Bachelor's Degree
Credentials:
Essential:
* Driver's License Personal Vehicle
* Insurance Required
Working conditions:
Essential:
* Walk frequently
* Sit frequently
* Stand occasionally
* Bend/stoop occasionally
* Kneel occasionally
* Crouch Occasionally
* Crawl occasionally
* Lift 25 pounds occasionally
* Office setting
* Moderate noise level
Experience:
Essential:
* Five (5) years' experience in a business environment; experience in any of the following: programming and business expertise; system design and analysis in a business environment; project manager; Business Process Redesign; workflow analysis; process improvement initiatives using process metrics; experience in the targeted business area or technology solution.
Nonessential:
* Infor's Global ERP, Infinium ERP software solution or similar ERP applications.
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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