Vice Chair of Quality in Radiology Job Listing at Ochsner Health in New Orleans, LA (Job ID 4236028-2024-08-20)

Description

Essential Functions:

Collaborating and Influencing:

• To improve quality, safety, and outcomes, the Vice Chair of Quality (Radiology) must operate in a matrixed environment by:
• Engaging and leading with a collaborative approach, where decisions are shared among all parties.
• Identifying and connecting with all necessary stakeholders to build a collective consensus.
• Building relationships that help others achieve their objectives and reaching out to new potential collaborators.
• Modeling core values of Excellence, Compassion, Inclusivity, and Teamwork.

Leading People:

• Healthcare quality is a team endeavor. The Vice Chair of Quality (Radiology) leads a team dedicated to making Ochsner Health Medical Center a national leader in health outcomes, patient experience, and value by:
• Collaborating and openly debating with the team to manage projects, solve problems, and address critical issues collectively.
• Establishing clear, challenging performance goals and metrics for each team member.
• Developing and mentoring team members to achieve career growth and professional fulfillment.
• Working with the Health System Quality Department to build a performance management process that monitors projects and delivers results that exceed expectations.
• Engaging the department in continuous improvement and innovation aligned with Health System priorities.

Driving Results:

• In a rapidly changing healthcare environment, the Vice Chair of Str Quality (Radiology) must deliver on expectations related to quality, safety, and value by:
• Ensuring Ochsner Health Medical Center advances as a leader in performance excellence, quality, and safety across national academic health systems, evidenced by exceptional patient outcomes and performance rankings.
• Benchmarking the Health System's performance against other leading academic health systems.
• Proactively seeking to improve processes and implement best-in-class solutions to raise quality and productivity thoughtfully.
• Identifying new processes or systems to improve quality and healthcare delivery efficiency.

Key Responsibilities:

• Collaborating with clinical staff and quality improvement leadership to develop an engaging structure that aligns practice with the organization's quality, safety, and patient experience agenda.
• Providing structured leadership to departmental professionals that fosters growth, development, communication, and innovation.
• Participating in the development, monitoring, reporting, and improvement of activities related to respective service lines in collaboration with clinical staff, service chiefs, and administration.
• Fostering and maintaining collaborative relationships with external agencies, purchasers, and stakeholders related to quality and performance initiatives.
• Reviewing and evaluating services affected by medical safety/regulatory issues, making recommendations for improvement, and monitoring services to ensure the implementation of recommendations and the achievement of desired results.
• Educating leadership and medical staff about regulatory issues, new statutes/guidelines, and medical safety/PI activities.
• Serving as a resource for medical safety, regulatory, and PI issues and participating in accreditation-related activities.
• Leading the development of policies and procedures related to quality improvement/medical safety and participating as a stakeholder in policy crafting.
• Developing long-range goals, annual objectives, budgets, and strategies for areas of responsibility.
• Measuring and reviewing system performance.
• Providing input into major capital expenses related to quality (e.g., information systems).
• Ensuring compliance with laws, government regulations, JCAHO requirements, and Ochsner policies.
• Generating and supporting programs that employ imaging screening for early detection of diseases and disorders.
• Representing the department in activities related to quality improvement, health practice, and population health management.

Qualifications:

Minimum Education and Experience:

• The Vice Chair of Strategy and Quality (Radiology) should be an experienced clinical leader committed to creating and leading innovative quality programs that exceed national best practices.
• 10+ years of experience in an academic setting is strongly preferred with a national reputation.
• Proven experience in implementing large-scale initiatives and behavioral change across an enterprise.
• Experience utilizing process improvement approaches and methods to achieve desired outcomes.
• A Doctor of Medicine (M.D.) or equivalent degree with recent clinical practice and board certification is strongly preferred. Licensed or eligible for a license in Louisiana.

Knowledge, Skills, and Abilities:

• Known for integrity, honesty, and personal accountability.
• Understanding and commitment to systems-thinking and system goal achievement.
• Exceptional written and verbal communication skills.
• Demonstrated success in synthesizing and presenting complex ideas to individuals at all levels of an organization.
• Demonstrated success utilizing metrics to evaluate and improve systems.
• Innovative risk-taker.
• Successful track record of delivering actionable metrics and driving results.
• Dynamic and pioneering leader who is confident in looking ahead and able to guide others through a fast-paced changing environment.
• Exudes confidence, ownership, and accountability for the quality and safety agenda.
• A collaborator and consensus builder who can successfully engage with various constituencies and demonstrate decisiveness and respectful courage in gaining consensus where appropriate.
• Demonstrates perseverance in advancing strategic and operational imperatives.
• Advanced analytic ability to conceptualize well in unstructured, dynamic, and/or multidisciplinary environments requiring analysis, foresight, intuition, and mature judgment.
• Communication and interpersonal skills for frequent contact with internal customers and external stakeholders to persuade and negotiate in controversial and/or sensitive situations.
• Project management skills, including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate resources, and accomplish goals in a resourceful and timely manner.
• Leadership skills, including a demonstrated willingness to pursue leadership roles with increasing levels of accountability; comfort with decision-making responsibilities; coaching, teaching, and counseling skills; and the ability to inspire and build confidence in others and forge alliances and garner support.