Description
Nintendo of America Inc.
About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System™ more than 30 years ago, through today and into the future, Nintendo's continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.
Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
DESCRIPTION OF DUTIES:
- Defines, designs, and develops instructional materials for in-house-developed and packaged software and business processes.
- Conducts in-house training classes.
- Prepares training materials and documentation using a variety of delivery methods to maximize effectiveness and usability.
- Responsible for employee instruction across a wide array of business processes and systems.
- Determines methods and procedures on new assignments and may mentor and coordinate activities of other personnel (Team Lead).
- May provide testing, support and troubleshooting of prior developed technology solutions.
- Ensures work is completed in such a way to comply with established regulations and internal controls.
- Creates and delivers performance reports for training and process improvement needs to relevant stakeholders.
Qualifications
SUMMARY OF REQUIREMENTS:
- Minimum of seven (7) years of related experience in given specialty.
- Ability to respond to changes in work priorities and/or project schedules in a flexible and responsive manner.
- Excellent skills with verbal/written communication, problem solving, and cross-group collaboration.
- Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Demonstrated experience resolving complex issues in creative and effective ways.
- Requires in-depth conceptual and practical knowledge in own job family and basic knowledge of related job families.
- Requires in-depth knowledge in own job family and basic knowledge of related job families.
- Bachelor's degree in Technical Communication, Education, Instructional Design, or English; an undergraduate degree in Computer Science or a related field, with additional coursework in Instructional Design; or equivalent combination of technical training
- Certified Professional in Learning and Performance (CPLP) credential preferred.
- Lean Six Sigma Black Belt preferred.
- Project Management Certification required.
Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role This position includes a base salary range of $89,000 - $142,500 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. Fixed term employees are eligible for all listed employee benefits except tuition reimbursement. #LI-Offsite
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