![Nextracker](https://assets.careerarc.com/companies/1459/brands/image_3222_thumb_med.png?1643898857)
Description
Job Description:
The Project Manager - New Product, based in Fremont, CA (on-site), will manage and oversee R&D, Pilot, Demo, and New Product projects with a focus on safety, customer support, and technical expertise in PV solar tracking systems.
This role requires strong project management, communication, and organizational skills to ensure successful project execution and customer satisfaction, with proximity to the engineering team for effective collaboration.
What you'll be doing:
Essential participation in R&D, Pilot, Demo, and New Product projects, with hands-on work in the R&D yard and direct collaboration with the Engineering team.
Responsible for your own safety, and shared responsibility for the safety of all NEXTracker staff, contractors, and visitors to your project sites. A good understanding of WHS principles and safety management is required
Read, understand, and comply with NEXTracker policies and procedures as outlined from time to time.
Responsible for managing groups of Projects from PO to Commissioning and taking ownership of all aspects of these Projects.
Provides technical support for NEXTracker customers, ensuring a best-in-class customer experience and providing product and systems expertise to the customer
Develop and maintain technical understanding of PV solar tracking systems and associated tools
Ensure a strong customer care experience and be able to effectively communicate resolutions for customer issues
Oversee the safety and daily project workflow of the Technical Adviser(s) and
Commissioning Teams assigned to the site.
Coordinate the ordering of tools for the Projects and ensuring availability of tools and training for the Projects
Manage Project P&L including revenue forecasting, invoicing, cashflow and cost management
Provide customer field support for installation and quality control, including driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes
Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers.
Establish, measure and report key performance indicators for customer care to drive behavior and performance
Play a key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback
Supports product development, sales, and marketing as requested
Internal customer voice, an advocate for the customer within NEXTracker.
Here is some of what you'll need (required):
Bachelor's Degree in Mechanical Engineering or equivalent experience required
5+ Years of experience as a Project Manager
Demonstrated experience in managing construction projects, including the use of Gantt charts and other project management tools to document and report on project schedules and expenditures.
Excellent customer service skills
Demonstrate adaptability in navigating ambiguity, as this role involves defining actionable steps toward achieving our overarching objectives. The ideal candidate should be proactive in seeking assistance when encountering challenges, persistently pursuing solutions beyond initial setbacks, and promptly escalating any impediments when required.
Experience in supply chain procurement and logistics
Experience in and talent for dealing with customer support and O&M issues
Strong proficiency in communication (written & verbal) and documentation is required. This entails taking comprehensive meeting notes and ensuring their timely distribution, as well as diligently following up with action owners.
Demonstrate strong organizational abilities by efficiently utilizing Box and Confluence for storing and organizing product documents, updating meeting records, and managing high-priority action items.
Demonstrated leadership capabilities
Passion for solar or renewable energy
Strong knowledge of PV technology and its applications
Hands-on experience with photovoltaic tracking solar systems a plus
PM experience gained in energy, construction, mining, oil & gas fields
Nextracker offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more.
Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextracker's benefits please view our company website at www.nextracker.com.
Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The annual salary range for this position is $87,000-$110,000.
At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Culture is our PassionApply on company website