Description
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Assist in providing a safe and secure environment for the patients, visitors, and staff on the Labor and Delivery (L&D)/Childrens (5th) floor and the locked down unit. Assistants work 8 1/2 hour shifts that are placed on a variable schedule. Shift duties include, but are not limited to: Manage access to the L&D/Childrens floor and the locked down units within by utilizing the Easy Lobby visitor management system; Writing detailed reports on significant events; Maintaining a high level of training; Have working knowledge and understanding of the operation of Easy Lobby visitor management system; multi line phone system; infant protection system (HUGs), video security system, door access system, and fire alarm protection system and how it functions; Maintain and foster good working relationship with law enforcement and other outside agencies; Have a detailed understanding of Lost and Found; Have a detailed understanding of the Patient Valuables policy and procedure; Have a detailed understanding of the cash handling and deposit process; Assist Department of Family Services with child custody issues; Have a detailed understanding of Report Exec Dispatching system. Have a detailed understanding of Report Exec Reporting system. Assist with administrative duties as needed including: typing forms, enter badge access requests, remove badge access/modify existing badge access to hospital, tracking items and documenting logs for department, notetaking during meetings, ensuring copies are made of documents, and other administrative duties as necessary.
Qualifications:
- Experience: Prior customer service experience.
- Required Education: High School Graduate or equivalent.
- Certifications: BLS.
- Other: Must be 21 years of age. Excellent organizational skills with a demonstrated skill in human relations and communications. Excellent computer skills required Knowledge: Required training includes but is not limited to:Technical training includes end user training on basic computer, video management system, door access system, infant and child protection system, report-dispatch system, and visitor management system.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
Apply on company website
Find Connections via Linkedin
