Description
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
As an Advanced Patient Service Specialist, responsibilities extend to mentoring and training other patient service specialists, as well as leading daily huddles to identify and implement operational improvements. This role is instrumental in identifying process enhancements within patient service workflows and collaborating with pre-certification teams to ensure alignment with the latest technologies and payer requirements. Keeping abreast of new developments in the field, you'll play a pivotal role in communicating changes and fostering a cohesive environment within the department.
Qualifications:
- Experience: 2 years combined experience in prior authorization and scheduling.
- Education: High School Diploma/GED
- Certifications: None
- Other: Proficiency in computers, typing and Microsoft Office. Most possess excellent customer service skills with strong oral and written communication skills. Must have the ability to interact with customers of all ages in a tactful and pleasant manner. Knowledge of medical terminology. Knowledge of and experience using an Epic RC/EMR system is preferred.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
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